Sr. Human Resources Specialist #2408-261300-01

• Processes weekly payroll for approximately 400+ employees within General Services utilizing the Payroll and Billing System (PBS) and Peoplesoft.  Also processes payroll for the Planning, Design and Development Department.   
• Processes PRD’s, merit increases, new hires, promotions, and terminations in Peoplesoft.  
• Serves as subject matter expert for other staff processing payroll within the department.  Processes prior pay period adjustments to correct timekeeping errors and partners closely with city payroll staff to resolve payroll issues.
• Responsible for employee on-boarding activities including requests for background checks, drug screenings, physicals, meeting with new hires, and city-wide on-boarding activities.
• Assists and supports the implementation of Workday, scheduled for 10/1/24.  Acts as a super-user and trains all levels of staff and supervisors on new system functionality and supports Department change initiatives.
• Completes Form-22 information for employees on workers’ compensation.
• Assists employees with a wide variety of benefit and payroll questions and supports the annual benefit enrollment process.
• Distributes weekly paychecks for new hires and others receiving a paper check.
• Performs on-boarding activities for new hires to include information about the department, parking, direct deposit, and other helpful information/resources.
• Works closely with supervisor on a broad array of HR-related functions including special projects and reports as needed.
• Cross-trains staff as back-ups for payroll to fill in during absences.  
• Maintains Department HR files and ensures appropriate paperwork is provided to City HR staff. 
• Maintains confidentiality of employee issues and records.
• Maintains knowledge of the City’s HR and general administrative policies and procedures.
• Performs other duties as required.  

• Experience with processing payroll and human resource information systems, in particular Peoplesoft or Workday.
• Human resources generalist background and experience.
• Ability to work in a fast-paced, high-volume work environment.
• Excellent customer service skills.
• Ability to work independently and as part of a team.  
• Good communication skills (written and verbal).  
• Fluent in Microsoft Office products including Word, Excel, PowerPoint, and Teams.
• Good analysis and problem-solving skills.
• Ability to work with a wide variety of employees in a courteous and respectful manner.
• Good organization skills and attention to detail.
• Competencies for success include:  Emotional Intelligence/Self-Awareness, Communication Skills, Adaptability, Approachability, and Problem-Solving Skills

• Associate or Bachelor’s degree in Human Resources, business or related field.
• Familiarity with PeopleSoft or other human resources information system.
• Progressive HR Generalist experience.

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. 

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.  The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.