Skip to Main Content

Administrative Officer Senior (EMD) #2407-200700-01

Environmental Management Division

Date Opened
Tuesday, July 09, 2024 8:00 AM
Close Date
Friday, July 19, 2024 11:59 PM
Charlotte Water
  • $69,472.00 - $77,191.00/year


Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion.  We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council.  We value competent, skilled candidates with a customer service focus to work in a team environment.


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


This position manages human resources (HR), asset management, administration, and budget functions for CLTWater’s Environmental Management Division (EMD). Work involves overseeing HR and budget functions, policies, and requirements for the division across multiple shifts and locations; administers related HR paperwork and updates personnel data into system; oversees the division’s weekly payroll; ensures compliance with related laws; administers City benefits programs and leaves for staff; administers employee evaluation process; maintains employee files; assists in purchasing and procurement process; oversees P-Card and travel policy; prepares and monitors EMD’s budget including preparation of reports and fund balance review;  tracks, gathers information, and prepares various required reports; and coordinates special award events. This position also oversees the support services for the division, including workplace development, incentive programs, addressing related employee questions, and other division administrative responsibilities.

Major Duties and Responsibilities

Serves as primary administrative support for the Charlotte Water Environmental Management Division
Performs Human Resources functions, policies, and requirements for the division across multiple shifts and locations.
Prepares, submits, and files personnel forms for recruitment, new hires, drug screening, physicals; administers background check process, performance evaluations, and other related functions
Oversees the division's weekly payroll function; ensures compliance with state and federal mandated programs 
Prepares and monitors EMD’s budget including preparation of reports and fund balance review; utilizes financial software; and prepares and monitors financial reports. 
Assists in the procurement process, purchasing, and related policies; assists in preparing management reports on procurement and contract management activities
Administers City benefit programs for staff, including enrollment and answering related questions and completing and submitting required FMLA, A&S, WC and other forms as required
Submits certification lump sum requests
Manages employee files and ensures information is up-to-date; manages the division's organizational chart
Communicates City, Department, and Division policies and changes to leadership and staff.
Plans and manages employee recognition and awards programs.
Responds to employee questions and resolves concerns/problems
Oversees division procurement card and travel policy 
Assists in tracking, gathering information, and preparing various required reports. 
Transcribes, edits, formats, and prepares summary minutes of various division staff meetings.
Represents the division at assigned meetings.
Serves as lead customer service agent for Environmental Management Division locations. 
Handles confidential information; manages records.
Supervises the division’s Office Assistants and treatment plant administrative staffs.
Provides support to supervisor.
Performs other related job duties as assigned.

Knowledge, Skills & Abilities

Knowledge of database management and business software appropriate for the position. 
Knowledge of communications strategies. 
Knowledge of Utilities HR management software programs, payroll system.
Knowledge employee benefits program and HR policies and programs
Skill in communicating, both verbally and in writing.
Skill in working with Microsoft Office programs, including MS Outlook.
Skill in establishing effective work relationships.
Ability to work with diverse work teams.

The work is sedentary work and requires exerting up to 10 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: hearing, mental acuity, speaking, talking, and visual acuity.

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

Minimum Qualifications

Bachelor’s degree in business administration, public administration, accounting, or a related field.
Five (5) related work experience in business, public administration, accounting, or related field.

Licenses, Certifications or Registrations: 
Requires a valid driver’s license.


$69,472.00 - $77,191.00 Commensurate with Experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

If you have technical issues submitting your application, click here.

Table displaying apply links.