PUBLIC RECORDS/PUBLIC INFORMATION SPECIALIST #2407-200500-01
PUBLIC RECORDS/Public Information Specialist
- Date Opened
- Monday, July 08, 2024 12:00 PM
- Close Date
- Sunday, July 21, 2024 11:59 PM
- Section
- Fire
- Salary
- $70,000 to $74,000/year
- Employment Type
- Full Time
Introduction
The Charlotte Fire Department seeks a public records specialist who is experienced in records and information management. The candidate will be well-versed in North Carolina public records laws, policies, procedures and best practices. The specialist will report to the CFD PIO Battalion Chief.
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Major Duties and Responsibilities
• Work
cross-departmentally to manage the entire public records process in compliance with NC General Statutes
and City of Charlotte Policies.
• Identify confidential, exempt and sensitive information in order to coordinate applicable redactions.
• Establish, implement and maintain standards for consistent and timely public records request process.
• Document and track all dates relevant to public records requests.
• Correspond verbally or in writing with requesting parties to facilitate and fulfill public records requests.
• Monitor and maintain compliance with laws and regulations related to public records.
• Perform other
duties as assigned and serve as a Public Information Officer.
Knowledge, Skills & Abilities
• Ability
to communicate effectively and provide exceptional customer service.
• Knowledge
of records management and archival best practices in a government agency.
• Ability to provide guidance to City wide
designated records liaisons regarding departmental procedures for public
records.
• Ability to correspond with parties requesting public
records.
• Knowledge of public records requests and compliance
with the State of NC guidelines.
• Ability to maintain files and documentation of
disclosure activities from time request is opened until completion.
• Strong attention to details with excellent written and
verbal communication skills.
• Ability to achieve consistent thoroughness and accuracy.
• Experience working in an agile environment that includes collaboration with both internal and external partners.
ADA and Other
Requirements:
Positions in this
class typically require grasping, talking, hearing, seeing, and repetitive
motions.
Physical Requirements:
- Essential and marginal
functions may require maintaining physical conditions necessary for
sitting, standing, climbing, or walking for extended periods of time.
- Light to moderate lifting and
carrying; some crouching, stooping, squatting, crawling, reaching,
pushing, and pulling when performing tasks.
- Adequate vision, hearing, and
speech required.
Sensory Requirements:
Concentrated and
attentive use of one or more senses (visual, audio, and other sensory
modalities) for proofreading, data entry, and tabulating data.
- Ability to operate in an
environment with frequent interruptions from people and/or noises, which
in return could result in some level of stress, fatigue, or strain.
- Comprehensive written
information in work-related documents.
- Ability to hear, understand,
and distinguish speech.
Working Conditions:
Work is performed in an indoor and outdoor environment with moderate exposure to atmospheric conditions, moderate exposure to environmental conditions and frequent exposure to computer screens, files, and phone.
Preferred Qualification
Minimum Qualifications
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion