Introduction
Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion. We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
This position performs a variety of tasks related to maintenance and repair of meters and related services for Charlotte Water. Work involves receiving new meter equipment, verifying condition of receivables, performing testing, and accepting equipment; tracking inventory (such as meters, meter registers, radio transmitters), and distributing equipment; collecting in-service meter equipment, troubleshooting, and repairing/rebuilding/ calibrating meters; assessing condition and handling warranties; and shipping and receiving parts and materials.
Major Duties and Responsibilities
• Manage warehouse inventory for incoming and outgoing tools and equipment, ensuring accurate documentation and tracking of all items.
• Receive and process product inventory.
• Perform water meter tests to AWWA standards.
• Operate forklift equipment safely and efficiently.
• Fulfill inventory requests from various work zones, ensuring timely and accurate delivery.
• Manage requests for product and supply inventory from internal customers.
• Handle the RMA (return merchandise authorization) process for defective or damaged items.
• Retrieve and organize product inventory for internal customers, ensuring accurate and efficient distribution.
• Performs other related job duties as assigned.
Knowledge, Skills & Abilities
• Knowledge of metering equipment.
• Knowledge of business computing software.
• Knowledge of data management analytics.
• Knowledge of water utility repair/installation methods and practices.
• Skill in using Microsoft Office Suite and related work software.
• Skill in communicating, both verbally and in writing.
• Ability to interact positively with the public.
• Ability to maintain effective working relationships.
• Ability to follow directives and instructions.
PHYSICAL DEMANDS:
The work is medium work and requires applying 30 pounds of force frequently and exerting up to 50 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: manual dexterity, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity in data/observations/equipment/inspections, and walking.
WORK ENVIRONMENT:
Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.
Minimum Qualifications
• High school diploma or GED from an accredited school.
Licenses, Certifications or Registrations:
• Requires a valid driver’s license with an acceptable driving record.
• Requires AWWA Meter Technician Certification (or obtain within six months of hire).
• Requires Forklift Operator Certification (or obtain within 3-months of hire).
Salary
$43,400.00 - $46,014.00 Commensurate with Experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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