Skip to Main Content

Office Assistant #2407-000400-01

Recruiting Division

Date Opened
Monday, July 29, 2024 6:00 PM
Close Date
Monday, August 12, 2024 11:59 PM
Section
Police
Salary
  • $50,000.00
Employment Type
  • Full Time

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace

Summary


The Office Assistant plays a vital role in supporting the Charlotte-Mecklenburg Police Department Academy Recruitment Division by performing a range of clerical and administrative tasks. This position ensures the smooth operation of daily activities within the division and contributes to the efficient handling of recruit-related processes. The position is stationed at the Charlotte Fire and Police Training Academy.  

Major Duties and Responsibilities

  • Assist with clerical and administrative duties for the CMPD Recruiting Division.
  • Verify applicant data in the applicant tracking system.
  • Schedule applicants for testing, book rooms, schedule meetings, and manage calendars.
  • Maintain and file applicant disqualification documents appropriately.
  • Ensure all documents are organized and accessible for review when needed.
  • Check and verify the status of applicants regarding their applications and the next steps in the recruitment hiring process.
  • Provide updates to applicants and keep accurate records of their progress.
  • Type and distribute monthly attendance reports to the appropriate chain of command for review.
  • Ensure reports are accurate and submitted promptly.
  • May assist in the planning of job fairs and recruitment events.
  • Coordinate the scheduling of classrooms for training sessions.
  • Monitor office supplies and ensure that inventory is adequately maintained.
  • Manage mail distribution to ensure timely delivery of correspondence.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Ensure clear, professional, and effective communication at all times.
  • Perform other duties as assigned, contributing to the smooth operation of the recruiting division and supporting the team as needed.

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

· Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

· Answer telephones, direct calls, and take messages.

· Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

· Ability to write and speak clearly, effectively communicating complex ideas to both individuals and large audiences.

· Excellent written and verbal communication skills

· Ability to develop and foster positive professional relationships across levels of the business.

· Present and/or translate data into an understandable document.

· Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.


ADA and Other Requirements:

Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.


Physical Requirements:

· Essential and marginal functions may require maintaining the physical condition necessary for sitting, standing, climbing, or walking for extended periods

· Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks

· Adequate vision, hearing, and speech required.


Sensory Requirements:

· Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.

· Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.

· Comprehensive written information in work-related documents.

· Ability to hear, understand, and distinguish speech.


Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phones.  This is not a remote position. This is not a remote position. 

 

 

Preferred Qualification

Previous experience in an administrative or clerical role, ideally within a law enforcement or public sector environment.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with database management systems.

Minimum Qualifications

High School Graduate or equivalent with at least five (5) years of related experience.

Salary

$50,000.00

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

If you have technical issues submitting your application, click here.


Table displaying apply links.