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Rail Car Maintenance Supervisor #2406-289000-01

Date Opened
Monday, June 17, 2024 8:00 AM
Close Date
Saturday, July 20, 2024 11:59 AM
Charlotte Area Transit



The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


This is a frontline working supervisory position responsible for providing direction to the staff of Rail Car Leads, Senior Technicians, Rail Maintenance Assistants and Technicians of the Charlotte Area Transit System Rail Car Maintenance department. The Rail Car Maintenance Supervisor will provide guidance of repairs for Siemens S70 Light Rail Vehicles and Street Cars’ systems and subsystems encompassing electronic, mechanical and electro-mechanical maintenance work.


The incumbent will supervise, direct, and perform complex and specialized troubleshooting. Responsible for the supervision of shifts, adherence to LRV revenue requirements, and reviewing of associated administrative documentation to verify completion of preventive and corrective maintenance. This position has considerable latitude for independent judgment and action within established guidelines.


Personnel in this class are responsible for supervising, providing guidance and working with personnel in the inspection, repair, calibration, overhaul, and modification of a variety of electronic and electro-mechanical equipment in a shop environment on the shift which assigned.  This position reports to the Rail Car Maintenance Manager.

Major Duties and Responsibilities

  • Work with all members of the Rail Car Maintenance workforce and all related vocations and departments to provide safe, reliable, and clean rail vehicles ready for daily revenue service.
  • Provides supervision to Rail personnel and shops ensuring all departmental goals are accomplished; promotes and supports team culture.
  • Maintains, troubleshoots, and repairs all systems related to rail vehicle systems such as propulsion, braking, HVAC, automatic train protection, doors, auxiliary power, power collection, hydraulics, trucks, car body, and all maintenance and emergency support equipment using all the necessary tools and equipment to accomplish tasks.
  • Responds to rail emergencies involving significant service delays and vehicle accidents. Provides guidance and support of Rail Operation to access and retrieve LRV from incident and restore rail service.
  • Performs acceptance testing and pre-service testing of rail vehicles as well as needed multi-system tests as required.
  • Conducts sessions with teams to improve results of work, processes and work plans.
  • Participates in increasing department efficiency and development efforts by identifying and implementing process improvements.
  • Conducts and/or oversees needs analysis and evaluation analysis.
  • Discretionary ability to decide vendor/internal material and development strategy by partnering with Managers and others to evaluate, recommend and implement alternative delivery systems to maximize internal resources and leverage available finances.
  • Serves as departmental internal QA and resource by reviewing parts, work performance, preventive and corrective actions.
  • Evaluates personnel performance, documents performance after successful completion of required training programs and verifies ability to operate specific equipment and perform specified duties of Rail Car Technicians.
  • Researches and prepares technical and administrative reports in support of the operation.
  • Assists in resolving rail maintenance emergencies.
  • Identifies and resolves workplace problems, including tardiness or absenteeism.
  • Performs planned maintenance as outlined by the OEM and CATS management.
  • Follows and adheres to all Rail Car Maintenance standards, policies, and procedures applicable to the day-to-day operations of the rail cars and revenue service.
  • Personnel will comply with all safety regulations set forth by CATS, APTA, OSHA, FTA, FRA, and NCDOT.  
  • Performs other related duties as required.

Essential Duties:

NOTE: Essential Duties are skills and abilities that candidates must be able to perform within their required scope of responsibilities. Not meeting the requirements or not having the ability to perform essential duties maybe grounds for disqualification.

  • Candidate must be available to work irregular hours and shifts depending upon the business needs of CATS.
  • Candidates may be required to respond to emergencies on a 24 hour, 7 days a week basis.
  • Must complete a 6-month probationary period.
  • Be able to communicate effectively and clearly in English both orally and in writing.
  • Must be able to accurately document work on logs, spreadsheets, documents and forms as well as utilize computerized maintenance terminals, laptops and handheld computers.
  • Must be computer literate and can adapt to the use and understanding of existing software and future upgrades.
  • Must have the ability to use all tools of the trade as well as typical shops and heavy equipment.
  • Must have the ability to be able to operate all rail-related heavy equipment and vehicles. Must complete all training assignments with passing scores and maintain qualifications.
  • Must be able to safely couple, uncouple, and operate railcars in the yard and shops.
  • Must be able to work in the safety-critical environments associated with the operation of a rail system.
  • Must meet Physical and Sensory Requirements and the Special Provisions listed below.
  • Must have and must maintain a valid driver's license.
  • Directly support continuous implementation and compliance of the North Carolina Department of Transportation (NCDOT) State Safety Oversight Program Standards (SSOPS) and Federal Transit Administration (FTA) regulations 49 CFR Part 673 and 672 related to the Safety Management System (SMS) and the CATS Agency Safety Plan (ASP). Support Safety performance goals of CATS.
  • Encourage employees to proactively support and report safety concerns following the CATS Safety Reporting options as described in your training and in the ASP.
  •  As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP. 
  • Advocate and promote a strong safety culture within CATS with regard to transportation services, capital programs, facility operations and maintenance, worksite procedures, employees, and customers following SMS and ASP. 
  • Participate in internal and external ASP audits.
  • As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP.

Knowledge, Skills & Abilities

Principles of organization, motivation, supervision, and personnel management; Theory, operation, maintenance, repair, and troubleshooting of light rail vehicles including the repair of electrical/electronic components, truck overhaul, wheel truing, air conditioning, heating, hydraulic brake systems, and other related repairs; Principles of electricity, electronics, and digital circuits; Industrial safety and general shop safety rules and regulations and hazardous materials handling, and storage regulations as applied to rail maintenance shops; Theory, the operation and use of computers and computerized diagnostic and test equipment.


Ability to:

  • Plan, schedule, prioritize, and organize the work for optimal effectiveness and efficiency of production while meeting established standards and deadlines.
  • Make effective presentations and provide hands-on training in a high functioning work environment.
  • Prepare correspondence, reports, and analyze data with recommendations.
  • Work independently with limited supervision.
  • Establish and maintain a productive and motivational environment in and out of the maintenance shop, and cooperative and effective working relationships with those contacted in the course of work.

Preferred Qualification

Education and experience which demonstrates the ability to perform the above tasks and possession of the following knowledge and abilities:

  • Development of the required knowledge, skills, and abilities obtained through training, education, and experience equivalent to five (5) years and/or supervision of rail maintenance, electronics, industrial maintenance and operational knowledge.
  • Graduation from an accredited college with an associate degree supplemented with six (6) years’ experience in electrical, electronic, hydraulic, mechanical, or an equivalent combination of post-high school education with more than eight (8) years of experience in maintenance craft (electrical, electronic, pneumatic, hydraulic, mechanical, or machinist) directly related to rail transit.
  • This position is considered “Safety Sensitive” under FTA guidelines and will be subject to random drug and alcohol testing. Candidates must be able to pass a pre-employment physical, drug screen, criminal background, and DMV check.
  • Class B Commercial Driver's License (CDL)

Minimum Qualifications

High school graduation or equivalent and five years relevant work experience


Associate's Degree and three years relevant work experience


  • $71,486 - $89,358 per year (salary commensurate with experience}

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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