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Procurement Officer (Services Procurement Supervisor) #2406-236800-01

Date Opened
Thursday, June 06, 2024 7:00 AM
Close Date
Thursday, June 20, 2024 8:00 PM
General Services
  • $75,061 - $93,826


The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the city in a rapidly evolving and complex environment. The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money. General Services consists of capital project management, fleet services, procurement, environmental services, property management, and other support services.

City Procurement, a Division of the General Services Department, is responsible for centralized governance and oversight of the City of Charlotte's procurement and contracting activities. The Division is comprised of four procurement teams, each responsible for a specific area of focus as an internal support organization to all city departments in the acquisition of Construction/ AES/ Facilities, Commodities, Services & Technology, and Transit Procurement Management. In addition, City Procurement manages the Asset Recovery and Disposal (ARD) Program, Corporate Procurement-Card Program, Corporate Compliance Program, Vendor Administration, the Charlotte Cooperative Purchasing Alliance (CCPA), and the Strategic Optimization Program (SOP).


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.




City Procurement is seeking a Procurement Officer to join the Services & Technology Procurement Team responsible for leading the acquisition of services at departmental and citywide levels. This position reports to the Services & Technology Procurement Manager and has primary responsibility for providing procurement and contracting expertise, consultation and oversight of all activities related to the acquisition of services for the City of Charlotte. While leading a team of three procurement professionals, this supervisory position is also responsible for performing all aspects of the most complex formal procurement and contracting activities related to the acquisition of services for the City of Charlotte. This position will work closely with the Services & Technology Procurement Manager in support of daily operations, managing assigned staff, working on continuous improvement of processes, coordinating with the City Attorney’s Office on contract and negotiation issues, and ensuring compliance requirements.

Major Duties and Responsibilities

  • Primary responsibility for leading and supervising all activities related to Services procurement as well as managing and coordinating resources and staff workloads:
    • Supervision and prioritization of scheduling of solicitations;
    • Working with operating and financial staff responsible for spend data to determine need and potential economies of scale; 
    • Review of specifications and scopes to determine effectiveness for competitive solicitation; 
    • Development of contracts in collaboration with Legal;
    • Aggregation of bids where possible on a department wide basis;
    • Review of and implementation of opportunities to utilize citywide contracts and cooperative agreements that meet needs with full local, state, and federal compliance;
    • Ensures compliance with the city’s Charlotte Business INClusion program; and
    • Assists with Requests for Council Action (RCA) agenda process and serves as procurement subject matter expert at RCA review meetings for services procurements conducted.
  • Performs review and approval functions within enterprise-wide resource management systems.
  • Assists with policy and compliance application and monitoring.
  • Provides consultation to procurement staff and Departmental operating partners to support effective strategies in the acquisition of services.
  • Deals with escalated issues related to procurement protests/appeals.
  • Assists the Services & Technology Procurement Manager in providing leadership and guidance, strategic planning, support on division initiatives, and recommendations for continuous improvement.
  • Conducts performance reviews of assigned staff, administers performance and growth plans, and coordinates training plans designed to improve leadership, business, and technical skills.
  • Works collaboratively with the City Attorney’s Office, the City Clerk’s Office, Internal Audit, Risk Management, and Finance to ensure that all procurement activities are performed in an appropriate, legal, and accurate manner with risk properly mitigated and funding issues minimized.
  • Performs other related job duties as assigned.

Knowledge, Skills & Abilities

  • One to three years of supervisory experience in a procurement environment.
  • Requires in-depth knowledge and hands-on experience with the solicitation and procurement of services, including project management, contract drafting, negotiation, execution, management, and grant requirements.
  • Ability to effectively prioritize and manage more complex or highly technical procurements, including citywide or cross-departmental projects.
  • Ability to lead and facilitate special project teams and effectively manage competing priorities.
  • Requires working knowledge of local, state, federal, and cooperative procurement exemption and contracting methodologies.
  • Highly motivated, seasoned professional able to function with minimal supervision and across multiple procurement disciplines, in partnership with all levels of the organization.
  • Knowledge of best practices for services procurements and contract administration.
  • Experience negotiating business, legal, and pricing terms.

Preferred Qualification

  • Bachelor’s Degree and five to seven years of related procurement and contracting experience.
  • Previous purchasing experience with a government entity and/or professional services and technology specific purchasing experience are highly desired.
  • Candidates with strong understanding and experience with contract development, negotiation, and management.
  • Professional certification(s) (i.e. C.C.M., CLGPO, C.P.M, CPPO, and CPPB) is strongly desired.

Minimum Qualifications

  • Associate’s Degree and seven years of related experience or a Bachelor’s Degree and five years of experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.


  • $75,061 - $93,826 Commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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