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Engineering Program Manager (Major) #2405-230700-01

Date Opened
Tuesday, May 07, 2024 11:54 AM
Close Date
Wednesday, May 29, 2024 11:59 PM
Storm Water Services
  • $102,641.00 - $114,045.00/year
Employment Type
  • Full Time


Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manages hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.




This position is based in Storm Water Services and will oversee project management activities that support Storm Water Services’ strategic priorities, including infrastructure management to continuously assess and improve drainage to protect public safety and ensure long-term sustainability.

This position will work closely with the Storm Water Services Engineering and Design Division management team to ensure that the program functions are aligned with the division’s goals and objectives.  This position requires a high level of interpersonal, technical, collaboration, community engagement and leadership skills. 

Major Duties and Responsibilities

  • Provide technical and managerial support to staff to meet Storm Water Services’ strategic priorities.
  • Oversee pre-construction activities of project delivery for flood mitigation and water quality projects including project planning, design and collaboration during construction.
  • Collaborate with the Construction and Utilities Programs to ensure success of capital improvement projects.  
  • Identify and promote process improvements with other City agencies that support the Storm Water Services team. Partner with support agencies to incorporate activities into project delivery processes.     
  • Complete review of planning reports, construction plans, cost estimates and contract specifications for technical competency, consistency and constructability issues. Sign off on construction documents for Storm Water Services.
  • Evaluate, track and report on individual project performance (schedule and budget) and program related goals. Ensure project and program goals align with Storm Water Services’ strategic plan. 
  • Assist in efforts to develop and apply best practices for community engagement on projects in partnership with the Communication team.
  • Serve in a leadership role for Storm Water Services’ Engineering and Design Division and assist in efforts to develop policies, procedures, and guidelines. 
  • Provide leadership and decision making on stormwater improvements within various collaborative programs as part of neighborhood, transportation, transit and economic development projects.
  • Collaborate with other Division programs to promote consistency. 
  • Conduct resource planning to ensure proper level of staffing and support organizational adjustments where needed to provide effective overall management.
  • Assist with management and oversight of capital project budget including monitoring of project cost estimates and spend rate of bond funds.
  • Coordinate and maintain positive relationships with multiple agencies, including but not limited to Planning, CDOT, Charlotte Water, General Services, Charlotte Fire Department, Mecklenburg County, NCDOT and CATS.
  • Represent Storm Water Services as part of professional organizations and internal meetings. 
  • Ensure core values of Storm Water Services are communicated, encouraged, and modeled.
  • Work to promote an inclusive environment for all staff on the team.
  • Support professional growth and development of staff.
  • Perform other duties as assigned.

Knowledge, Skills & Abilities

  • High level of technical competence in the areas of engineering, stormwater principles, and permitting processes.
  • Ability to effectively communicate information to technical and non-technical audiences both verbally and in writing.
  • Ability to drive results with attention to key metrics, reporting and performance accountability in a team-oriented, collaborative environment.
  • Strong leadership and communication skills to develop and support employees.
  • Ability to ensure an environment of inclusion for employees.
  • Demonstrate a high level of self-awareness and emotional intelligence.
  • Ability to interpret, analyze, prepare and explain complex technical reports, data, technical specifications and recommendations.
  • Display high level of resiliency, able to face difficult situations and manage conflicts effectively.
  • Ability to establish and maintain effective working relationships with City executives, City Council and other public officials, business and community leader, city staff and the general public.  
  • Ability to approach change in a positive manner.  Speak positively regarding change to others and set a strong example for others.  
  • Proficiency with Microsoft Office Suite Products (Word, Excel, Access, and PowerPoint) and ability to learn other systems as needed.

Preferred Qualification

  • Knowledge and experience in storm water management and engineering principles.  
  • Project Management experience.
  • Supervisory experience.
  • Registration as a Professional Engineer (PE).

Minimum Qualifications

Bachelor's Level Degree - Engineering and five years relevant experience.


Master’s level degree and three years relevant experience.


$102,641.00 - $114,045.00 Commensurate with Experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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