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JR. BENEFITS ANALYST #2405-200500-01

Administrative Officer

Date Opened
Tuesday, May 07, 2024 5:09 PM
Close Date
Friday, June 21, 2024 11:59 PM
  • $63,000 – $66,500
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The System was organized pursuant to Chapter 926 of the 1947 Session Laws, as amended, of the State of North Carolina, and is officially known as the Charlotte Firefighters’ Retirement System Act (“Act”). The System was established on the fifth day of April 1947, for the purpose of providing retirement, disability, and survivor benefits to the uniformed employees of the Fire Department of the City of Charlotte. 

This position supports the Sr. Benefits Analyst. It is specialized technical work in the maintenance, analysis, and review of payroll records and other Charlotte Firefighters’ Retirement System records and data related to administering the defined benefit (pension) plan.

Work involves responsibility for the performance of a variety of moderately complex tasks in the maintenance of participant records and technical activities related to the benefits administration. Work is distinguished by the nature and complexity of assignments, and independence is expected. Work may entail interpreting and applying laws, rules, and regulations relating to accounting processes and benefits administration. Work is performed under general supervision within established policies and procedures and is subject to review by analysis of entries and components of reports prepared, internal controls, and audits.

Major Duties and Responsibilities

  • Processes the active member payroll to include monitoring and maintaining membership service data adjustments related to distinct types of member leaves as well as coordinating special repayment requests.
  • Assists with the preparation and processing of Charlotte Firefighters’ Retirement System retiree member payroll to include data entry in the System’s pension administration database, reconciliation of reports, and ad-hoc reporting.
  • Prepares general journal entries in the financial books (Quickbooks) for the retiree and active member payroll.
  • Prepares retirement benefit estimates, service purchase estimates, benefits counseling material, and other matters related to defined benefit retirement benefits administration.
  • Maintains a variety of paper and computer files and records including process documentation; compose and prepare technical correspondence.
  • Provides general information to employees and members of the retirement system. 
  • Performs related project work as required.

Knowledge, Skills & Abilities

  • Considerable experience with working in the defined benefit (pension) arena including the preparation of payrolls, the audit and analysis of accounting documents. Graduation from a two-year college or university emphasizing major coursework in accounting, finance, economics, business or public administration or closely related field; or any equivalent combination of experience and training which provides the following knowledge, abilities, and skills:
  • A qualified candidate must possess strong analytical skills, be able to work independently as well as within a team, and be self-motivated.
  • Ability to analyze and prepare various reports from records; to plan, organize, and prepare technical reports as required.
  • Considerable computer skills and working knowledge of MS Office applications (Word, Excel, PowerPoint, etc.), People Soft or other database administration system. Knowledge of QuickBooks (Premier) software desirable but not required. 
  • Considerable knowledge of modern office practices, procedures, and equipment.
  • Ability to apply accounting knowledge to specific assignments involving complex interrelated systems.
  • Ability to establish and maintain effective working relationships with outside contacts and fellow employees.

Minimum Qualifications

High School Graduate or Equivalent and three years related work experience


Associate's Degree and one year related work experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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