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Water Chief Treatment Plant Operator #2405-151440-01

Vest Water Treatment Plant

Date Opened
Thursday, May 16, 2024 2:00 PM
Close Date
Monday, May 27, 2024 11:59 PM
Charlotte Water
  • $67,462.00 - $74,956.00/year - Commensurate with experience


Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion.  We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council.  We value competent, skilled candidates with a customer service focus to work in a team environment.


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


This position supervises assigned shift at the Franklin Water Treatment Plan.  


 Work involves; evaluating non-routine situations; determining appropriate action; operating the distribution system to maintain water quality and pressure; troubleshooting and repairing chemical feed systems; performing daily inspections of the plant; maintaining records; maintaining chemical inventory; ordering bulk chemicals; assigning work to treatment plant operators and overseeing all aspects of the water treatment or alum residuals process.  This position ensures the efficient production, storage, and distribution of drinking water.  Additionally, this position will perform other tasks as assigned by the plant supervisor. 

This position is located at the Vest WTP.
The work schedule is M-F 6:00am-2:00pm

Major Duties and Responsibilities

Oversees staff for an assigned shift; creates schedules; makes work assignments; and monitors performance.
Conducts rounds inside the plant; checks on distribution system operations.
Ensures lab work is performed accurately.
Makes sure plant and related equipment is maintained.
Maintains records; 
Monitors chemical inventories and orders chemicals.
Trains personnel on new equipment and safety policies.  
Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work; participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; and provides assistance with career development.
Completes performance reviews for employees supervised.  
May be required to assist at other treatment facilities after sufficient training.  
Performs other related job duties as assigned.

Knowledge, Skills & Abilities

Thorough knowledge of water treatment plant operations and practices involved in treatment and delivery of drinking water and water sampling and testing techniques.
Skill in calibrating equipment.
Skill in performing minor equipment repairs.
Ability to exercise independent judgment and initiative with established practices and procedures.
Ability to obtain a City driving authorization. 
Ability to supervise employees.
Comply and enforce city and utility policies and procedures.

The work is light work and requires applying 10 pounds of force frequently exerting up to 100 pounds of force occasionally to move equipment. Additionally, the following physical abilities are required: balancing, climbing, crouching, feeling, grasping, distinguishing among sounds, kneeling, lifting, mental acuity, pulling, pushing, reaching, standing, stooping, talking, visual acuity in equipment, and walking.  Must be able to wear personal protective equipment as required due to potential exposure of chemicals, dust, fumes, electrical hazards, etc.  

Preferred Qualification

Desires certifications such as:  A-Distribution, Grade 1 Physical Chemical, and Maintenance Technology.

Minimum Qualifications

High school diploma or Equivalent
Five (5) years extensive experience in all phases of plant operations.  

Licenses, Certifications or Registrations: 
Requires a valid driver’s license.
Requires certification as a Grade A Water Treatment Plant Operator issued by NCWTFO. 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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