Introduction
The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the city in a rapidly evolving and complex environment. The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money. General Services consists of capital project management, fleet services, procurement, environmental services, property management, and other support services.
City Procurement, a Division of the General Services Department, is responsible for centralized governance and oversight of the City of Charlotte's procurement and contracting activities. The Division is comprised of four procurement teams, each responsible for a specific area of focus as an internal support organization to all city departments in the acquisition of Construction/ AES/ Facilities, Commodities, Services & Technology, and Transit Procurement Management. In addition, City Procurement manages the Asset Recovery and Disposal (ARD) Program, Corporate Procurement-Card Program, Corporate Compliance Program, Vendor Administration, the Charlotte Cooperative Purchasing Alliance (CCPA), and the Strategic Optimization Program (SOP).
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Function
Professional
Summary
Under the direction of the Office of the Chief Procurement Officer, this position reports to the Compliance & Performance Program Manager as part of the Strategic Optimization Program. This team is responsible for the development and distribution of compliance reports, development of associated compliance plans for each report, enforcement of compliance plan responsibilities and escalation procedures, and recommendation to the Compliance & Performance Program Manager of any new compliance reporting or auditing opportunities.
Major Duties and Responsibilities
- Maintain data validation through comprehensive compliance reporting systems ensuring accuracy adherence to relevant regulations and standards.
- Collect, analyze, and interpret data related to compliance metrics and key performance indicators as needed from various systems.
- Collaborate with cross-functional teams to identify compliance requirements and integrate them into reporting processes.
- Assists with the development and presentation of regular compliance reports for internal stakeholders and external regulatory bodies as required by developing spreadsheets, programming languages and visualization.
- Assists with the Investigation of compliance issues and discrepancies, and recommends corrective actions to ensure adherence to regulations.
- Assists with streamlining reporting processes providing functional areas with data analysis to support management decision making and process improvement.
- Conduct audits and assessments to evaluate the effectiveness of compliance initiatives compared to policy & process requirements and identify areas for improvement.
- Maintain documentation related to compliance reporting procedures, data sources, and methodologies.
- Collaborate with IT and data management teams to optimize data collection, storage, and retrieval processes for compliance reporting purposes.
- Prepare compliance reports during internal and external audits and inspections.
- Assists with the development, implementation, and administration of the SOP Corporate Compliance Program.
- Assists with a range of individual projects in line with key corporate and service improvement plan objectives, to continually improve risk mitigation, service efficiency, accuracy, and performance.
- Serves as the backup Management Analyst for the P-Card Program
Knowledge, Skills & Abilities
- Knowledge of Microsoft Excel and data analytics required.
- Technical expertise and experience working with databases, data warehouses and ERP systems, writing & extracting reports.
- Ability to combine and format data utilizing various tools such as Excel, Access, Tableau leveraging advanced formulas, pivots and delineations.
Preferred Qualification
- Bachelor’s Degree and two years of related experience;
- Requires a candidate highly-analytical with strong attention to detail
- Candidate possessing experience leading and directing professional staff or, an equivalent combination of education, knowledge, skills, abilities, and experience sufficient to successfully perform the essential duties of the job
Minimum Qualifications
- Bachelor’s Degree and two years of related experience, Associate’s Degree and seven years of experience, High School Diploma or equivalent and 10 years of experience, or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
Salary
- $64,841 - $81,051 Commensurate with experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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