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Human Resources Specialist- Background Investigator #2403-204210-01

Date Opened
Wednesday, April 03, 2024 5:00 PM
Close Date
Tuesday, June 11, 2024 11:59 PM
  • $46,984- $52,857
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Human Resources Specialist - Background Investigator will conduct and compile personal and professional background investigations for employees under consideration for hire within the CMPD. Duties include making recommendations as to background findings. 

Major Duties and Responsibilities

Conduct background investigations by interviewing employers, co-workers, neighbors, law enforcement officials, military personnel, members of the candidate’s family, and personal references, which may require travel. 
Make additional inquiries to assist in determining the credibility of statements.
Review completed background interview forms of public safety candidates with each candidate, checking for inconsistencies, errors, omissions, falsifications, and minimum requirements to ensure accuracy and completion before beginning the initial candidate interview.
Obtain and review records from Federal Bureau of Investigation, Department of Justice, and State and Municipal law enforcement records, where candidates have resided to determine if the candidate was a witness, victim, suspect, or perpetrator of any crime.
Complete the off-boarding process for employee and assist with employee orientation.
Prepare detailed and complete interview statements for each person being interviewed to allow a reviewer to draw reasonable and logical conclusions about the prospective candidates.
Prepare final background investigation package for presentation to supervisors and staff by organizing all investigative material in accordance with established procedures.
Meet regularly with management and/or candidate to keep them apprised of the status of the investigation.
Prepare detailed summary of adverse information based upon objective analysis and evaluation of candidate’s background, and interviewee statements, as measured against requirement standards as set forth by the Civil Service Commission if appliable.
Complete background packages for review and final recommendation.
Assist with records requests, employment verifications, job posting and training. 
Create and process weekly/monthly/annual reports.
Serve as a back-up to the Front Desk for Human Resources Division. 
Perform other responsibilities as assigned.

Knowledge, Skills & Abilities

Confidentiality laws and issues such as confidentiality of personnel records, and handling requests for information on candidates from operating departments, the public, or the media.
Rationales for confidentiality sufficient to ensure the integrity and personal privacy of candidate background investigation file and all information contained therein.
Principles and practices of confidentiality are sufficient to recognize actions that may compromise the integrity of investigation or investigation file documents.
Various technical specialists available to assist in an investigation and when to request such assistance.
Objective symptoms of use of alcohol and commonly used controlled substances, sufficient to recognize when a person may be under the influence.
experience in conducting background investigations.
Familiarity with CMPD systems such as KBCOPS, CJ Leads, and modern office technology
Background investigations, to include DCI and NCIC checks, AOC checks, driver’s license check.

ADA and Other Requirements:
Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:
Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time
Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
Adequate vision, hearing, and speech required.

Sensory Requirements:
Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
Comprehensive written information in work-related documents.
Ability to hear, understand, and distinguish speech.

Working Conditions:
Indoor environment: environment may include noise; work with computers, files, and phones. This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Preferred Qualification

Associate degree with three (3) years in employment background investigations for law enforcement or a public safety entity.

Must possess or be able to obtain a valid Class “C” North Carolina driver’s license
Be able to obtain North Carolina State Background Investigator Certification
Be able to obtain DCI, NCIS, KBCOPS, and CJ Leads certifications.

Minimum Qualifications

High School Graduate or Equivalent and three (3) years of related work experience




Associate degree with one (1) Year of related experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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Table displaying apply links.