Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
The Domestic Violence Counselor position works with victims of domestic violence in conjunction with CMPD Detectives and Officers by guiding victims through the criminal justice system, providing short-term counseling and safety planning, and facilitating appropriate referrals to community partner agencies. Domestic Violence Counselors use all available resources to identify at-risk individuals to activate early intervention methods.
Major Duties and Responsibilities
• Conducting short-term counseling and safety planning with domestic violence victims.
• Identifying and initiating problem-solving projects
• Promptly responding to all forms of victim communication
• Contacting victims to help them assess their needs and assisting them in taking steps to avoid future assaults
• Conducting home visits with law enforcement
• Making appropriate referrals to partner agencies
• Maintaining a working knowledge of available resources in the community.
• Attending court when necessary
• Documenting signs of continuing abuse or intimidation of victims and coordinating with unit detectives for appropriate police action
• While conducting short-term counseling to victims, being alert for previously undiscovered evidence and witnesses
• Acting as a liaison between the unit, patrol officers, partner agencies, and the public.
• Participating as an active member of the unit while making positive suggestions for changes in operations or procedures to improve the quality of services provided to victims
• Engaging in domestic violence awareness events and facilitating training on domestic violence topics, both internally and externally
• Performs other duties as assigned
Knowledge, Skills & Abilities
• Extensive knowledge of intimate partner violence and related issues and a commitment to ending the cycle of violence
• Demonstrated ability to work effectively both individually and as part of a team.
• Superior organizational and time management skills
• Excellent oral and written communication skills
• Effective public speaking skills
• Ability to develop and maintain cooperative relationships with diverse individuals, organizations, and government agencies
• Commitment to contributing toward a positive work culture
• Must be able to work flexible hours and be available for rotating on-call
• Must be computer literate and proficient in Microsoft Office applications
ADA and Other Requirements:
Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.
Physical Requirements:
• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time
• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
• Adequate vision, hearing, and speech required.
Sensory Requirements:
• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
• Comprehensive written information in work-related documents.
• Ability to hear, understand, and distinguish speech.
Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.
Preferred Qualification
• Master’s degree in Social Work, Psychology, Sociology, Human Services or related field
Minimum Qualifications
Bachelor's level degree and three years relevant work experience
OR
Master's level degree and one year relevant work experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
If you have technical issues submitting your application, click
here.