The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Lead Rail Car Maintenance Supervisor will manage,
coordinate, and monitor all light rail vehicle maintenance service delivery and
administrative activities to ensure safe and reliable light rail vehicle
operations, in addition to providing
advice on repairs for Siemens S70 Light Rail Vehicles and Street Cars’ systems
and subsystems encompassing electronic, mechanical, and electro-mechanical
The incumbent is responsible for providing direction to the Rail
Supervisory staff. This position will report directly to the Railcar Maintenance
Manager in the guidance and direction of the department and will assume all
responsibilities of the Railcar maintenance departmental staff. The
incumbent is responsible for providing direction to the Rail Supervisory staff
which oversees the Leads, Senior Technicians, Maintenance Assistants, and
Technicians of the Charlotte Area Transit System (CATS) Rail Car
The incumbent will manage, supervisors, leads provide
vehicle-related direction and guidance. Responsible for ensuring and providing
oversight to the supervisory staff, adherence to LRV revenue requirements, and
reviewing associated administrative documentation to verify preventive and corrective
maintenance completion and remain in compliance. This position has independent
judgment and action within established guidelines.
Personnel in this class are responsible for providing guidance and
working with personnel in the inspection, repair, calibration, overhaul, and
modification of various electronic and electro-mechanical equipment in a shop
environment on the assigned shift. Responsible for assigning equipment and
personnel to meet all operating requirements following all established rules,
regulations, practices, policies, and procedures.
Major Duties and Responsibilities
directs, and manages the activities of the Rail Car Maintenance Department.
Develops departmental. goals and objectives in support of CATS operating plans,
goals, and objectives. (25%)
and supervises activities within the Heavy Repair and Running Repair
with assistant managers to review and resolve maintenance issues and problems.
department matters relating to hiring, promotions, transfers, evaluations,
training, and other personnel
and monitors standardized programs such as health and safety, drug, and
workers’ compensation, safety, and apprenticeship programs as they relate to
rail car and
monitors, and maintains appropriate records for all light rail vehicle
implements, and monitors cost control initiatives, system and process controls,
tracking methods, evaluation and measurement systems, and productivity
long-range planning for light rail vehicle and electronic systems maintenance
and procurement by organizational policies. Meets with vendors, suppliers, and
contractors regarding the
of parts and services needed to provide proper maintenance to light rail
and monitors assigned budgets and ensures expenditures of approved budget in
Finance. Justifies variances of the operating and capital budgets. (5%)
closely with Employee Relations on discipline and first-step grievance
to be available on-call 24/7 for emergencies or issues requiring managerial
- This job description is not meant to be all-inclusive.
It reflects management’s assignment of essential jobs.
which are subject to change at any time. Percentages are approximate and
subject to change based on specific business needs.
- Encourage employees to proactively support and report safety concerns following the CATS Safety Reporting options as described in your training and in the ASP.
- As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP.
- Advocate and promote a strong safety culture within CATS with regard to transportation services, capital programs, facility operations and maintenance, worksite procedures, employees, and customers following SMS and ASP.
Knowledge, Skills & Abilities
a Successful Team – Using appropriate methods and a flexible interpersonal
style to help build a cohesive team, facilitating the completion of team
Resolution - The ability to resolve conflicts collaboratively, building
consensus and keeping the best interest of the organization in mind while
balancing the need for resolution promptly.
to Team Success - Actively participates as a member of a team to move the team
toward the completion of goals.
- The ability to demonstrate personal responsibility for events or outcomes.
Monitoring - The ability to set up procedures to collect and review information
needed to manage ongoing activities.
Action - Taking prompt action to accomplish objectives; taking action to
achieve goals beyond what is required; being proactive.
Improvement - The ability to seek opportunities for different and innovative
approaches to addressing.
and opportunities; facilitating the implementation and acceptance of change
within the workplace.
Oriented - The ability to achieve results and meet high standards.
Awareness - The ability to identify and correct conditions that affect employee
and customer safety upholding safety standards.
Tolerance – Ability to maintain stable performance under pressure or opposition
(such as time pressure or job ambiguity); handling stress in a manner
that is acceptable to others and the organization.
- This position is considered “Safety Sensitive” under FTA guidelines and will be subject to random drug and alcohol testing. Candidates must be able to pass a pre-employment physical, drug screen, criminal background, and DMV check.
- High School Graduation or Equivalent and nine years of relevant work experience
- Associate's Degree and seven years of relevant work experience
- Bachelor's degree and five years of relevant work experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
If you have technical issues submitting your application, click here.