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Lead Rail Car Maintenance Supervisor #2402-254000-01

Operations Supervisor

Date Opened
Friday, February 09, 2024 4:00 PM
Close Date
Friday, February 23, 2024 10:00 AM
Charlotte Area Transit
  • $75,061 - $93,826/year (salary commensurate with expereince)


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Lead Rail Car Maintenance Supervisor will manage, coordinate, and monitor all light rail vehicle maintenance service delivery and administrative activities to ensure safe and reliable light rail vehicle operations, in addition to providing advice on repairs for Siemens S70 Light Rail Vehicles and Street Cars’ systems and subsystems encompassing electronic, mechanical, and electro-mechanical maintenance work.

The incumbent is responsible for providing direction to the Rail Supervisory staffThis position will report directly to the Railcar Maintenance Manager in the guidance and direction of the department and will assume all responsibilities of the Railcar maintenance departmental staff. The incumbent is responsible for providing direction to the Rail Supervisory staff which oversees the Leads, Senior Technicians, Maintenance Assistants, and Technicians of the Charlotte Area Transit System (CATS) Rail Car Maintenance department. 


The incumbent will manage, supervisors, leads provide vehicle-related direction and guidance. Responsible for ensuring and providing oversight to the supervisory staff, adherence to LRV revenue requirements, and reviewing associated administrative documentation to verify preventive and corrective maintenance completion and remain in compliance. This position has independent judgment and action within established guidelines.


Personnel in this class are responsible for providing guidance and working with personnel in the inspection, repair, calibration, overhaul, and modification of various electronic and electro-mechanical equipment in a shop environment on the assigned shift. Responsible for assigning equipment and personnel to meet all operating requirements following all established rules, regulations, practices, policies, and procedures.

Major Duties and Responsibilities

  • Plans, directs, and manages the activities of the Rail Car Maintenance Department. Develops departmental. goals and objectives in support of CATS operating plans, goals, and objectives. (25%)
  • Directs and supervises activities within the Heavy Repair and Running Repair Departments. Meets
  • regularly with assistant managers to review and resolve maintenance issues and problems. (20%)
  • Manages department matters relating to hiring, promotions, transfers, evaluations, training, and other personnel
  • actions, and monitors standardized programs such as health and safety, drug, and alcohol,
  • attendance, workers’ compensation, safety, and apprenticeship programs as they relate to rail car and
  • electronic maintenance. (15%)
  • Develops, monitors, and maintains appropriate records for all light rail vehicle maintenance activities.
  • Develops, implements, and monitors cost control initiatives, system and process controls, tracking methods, evaluation and measurement systems, and productivity enhancements. (10%)
  • Develop long-range planning for light rail vehicle and electronic systems maintenance and procurement by organizational policies. Meets with vendors, suppliers, and contractors regarding the
  • procurement of parts and services needed to provide proper maintenance to light rail vehicles. (10%)
  • Manages and monitors assigned budgets and ensures expenditures of approved budget in conformance with
  • City Finance. Justifies variances of the operating and capital budgets. (5%)
  • Works closely with Employee Relations on discipline and first-step grievance hearings. (5%)
  • Expected to be available on-call 24/7 for emergencies or issues requiring managerial attention.
  • This job description is not meant to be all-inclusive. It reflects management’s assignment of essential jobs.
  • Functions, which are subject to change at any time. Percentages are approximate and subject to change based on specific business needs.
  • Encourage employees to proactively support and report safety concerns following the CATS Safety Reporting options as described in your training and in the ASP.
  • As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP.
  • Advocate and promote a strong safety culture within CATS with regard to transportation services, capital programs, facility operations and maintenance, worksite procedures, employees, and customers following SMS and ASP. 

Knowledge, Skills & Abilities

  • Builds a Successful Team – Using appropriate methods and a flexible interpersonal style to help build a cohesive team, facilitating the completion of team goals.
  • Conflict Resolution - The ability to resolve conflicts collaboratively, building consensus and keeping the best interest of the organization in mind while balancing the need for resolution promptly.
  • Contributing to Team Success - Actively participates as a member of a team to move the team toward the completion of goals.
  • Dependability - The ability to demonstrate personal responsibility for events or outcomes.
  • Information Monitoring - The ability to set up procedures to collect and review information needed to manage ongoing activities.
  • Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
  • Process Improvement - The ability to seek opportunities for different and innovative approaches to addressing.
  • problems and opportunities; facilitating the implementation and acceptance of change within the workplace.
  • Results Oriented - The ability to achieve results and meet high standards.
  • Safety Awareness - The ability to identify and correct conditions that affect employee and customer safety upholding safety standards.
  • Stress Tolerance – Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization.
  • This position is considered “Safety Sensitive” under FTA guidelines and will be subject to random drug and alcohol testing. Candidates must be able to pass a pre-employment physical, drug screen, criminal background, and DMV check.

Minimum Qualifications

  • High School Graduation or Equivalent and nine years of relevant work experience


  • Associate's Degree and seven years of relevant work experience


  • Bachelor's degree and five years of relevant work experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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