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Human Resources Generalist #2402-203800-03


Date Opened
Friday, February 09, 2024 3:00 PM
Close Date
Wednesday, February 21, 2024 11:59 AM
  • $61,753-$69,472
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Human Resource Generalist – HR Supervisor Recruitment position is responsible for the day to day supervision of the Charlotte-Mecklenburg Police Department's Human Resources Recruitment Team. This position oversees all civilian recruitment and hiring efforts, monitors day to day operations and consults with staff to address departmental needs and will work closely with a variety of City departments, CMPD executive staff, employees and the public.

Major Duties and Responsibilities

Performs work in a variety of areas, including job classification, employee recruitment, selection and training, ensuring equal opportunity compliance, supervising background screening, weekly payroll processing and compensation changes in accordance with City policy and procedures
Oversee new employee orientations/on-boarding and promotional trainings
Oversee interview process with Hiring Managers such as job postings and other recruiting materials
Advise staff and applicants of qualifications, requirements, and testing procedures
Perform job and task analysis to document job requirements and objectives, to include reclassification requests including review and preparation for approval by the Assistant HR Manager
Coordinates comprehensive training programs for employees
Prepares weekly reports on Vacancy and Recruitment efforts
Ensure exit interviews are conducted and analyzed to address possible issues or concerns
Processes and audits paperwork pertaining to employee transfers, change in job classifications, and increases
Build a pipeline and network to find qualified candidates
Develop and track facets of the recruiting and hiring process so that the processes are transparent and measurable
Set continuous improvement goals
Prepare and maintain a variety of weekly and monthly KPI reports
Assist in succession planning and workforce planning for the department
Assist in conducting HR audits and other department audits
Evaluate performance of direct reports and provide coaching and developmental opportunities
Performs other duties as assigned

Knowledge, Skills & Abilities

Proactive and strategic mindset
Attention to detail
Ability to maintain accurate records and reports
Ability to work under pressure and time management skills in a high paced environment
Ability to understand and advise others as to how to apply City and Departmental HR policies and procedures to daily operations.
Ability to write and speak clearly, effectively communicating complex ideas to both individuals and large audiences.
Exceptional written and verbal communication skills
Ability to develop and foster positive professional relationships across levels of the business.
Present and/or translate data into an understandable document.
Must possess meticulous documentation and organizational skills and strategies.

ADA and Other Requirements
Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions.
Physical Requirements:
Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
Adequate vision, hearing, and speech required

Sensory Requirements:
Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data
Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
Comprehensive of written information in work related documents
Ability to hear, understand, and distinguish speech
Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.  

Minimum Qualifications

High School Graduate or Equivalent and five year(s) of related work experience


2 Year College Degree and three year(s) of related work experience


Bachelor's Level Degree and one year(s) of related work experience


Master's Level Degree

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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