The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the City in a rapidly evolving and complex environment. The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money. General Services consists of capital project management, fleet services, procurement, environmental services, property management, and other support services.
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Procurement Card (P-Card) Compliance Administrator is responsible for monitoring and maintaining a comprehensive audit review process for the City of Charlotte’s P-Card Program, including all cardholders and workflow approvers. They will work closely with the P-Card Operations Administrator and department P-Card Program Managers to ensure adequate controls and procedures are maintained in accordance with all city policies, procedures, and industry best practices. The P-Card Compliance Administrator will maintain reporting metrics offering a detailed overview and strategic analysis of the P-Card Program’s compliance oversight.
Major Duties and Responsibilities
- Oversees and maintains the P-Card Program’s auditing process, including identifying opportunities for continuous improvements.
- Ensures p-card transactions comply with all city policies and industry best practices.
- Collaborates with department Program Managers to ensure timely and accurate completion of all required P-Card Program audits.
- Performs transaction, cardholder discrepancy and/or violation audit and reporting to maximize program compliance and minimize risk of the city’s assets.
- Reviews and monitors card expenditures; initiates and monitors departmental audit responsibilities.
- Consults with Program Managers to ensure corrective and/or disciplinary actions are handled properly and in a timely manner. May also take the responsibility for communicating and enforcing disciplinary and/or corrective actions.
- Understands and applies internal controls methodology and best practices to all compliance and reporting initiatives and activities.
- Produces dashboards, datasets, and reports for analysis to inform strategic initiatives and process decisions.
- Collaborates closely with all City Procurement Compliance Officers to identify areas of process improvement, areas of concern, and training.
- Facilitates monthly Program Manager meetings to share updates and guidance on applicable compliance subjects.
- Provides additional support to the P-Card Operations Administrator as needed to help avoid a single point of failure.
- Identifies training needs of end-users and assists in the development of training materials.
- Supports the City’s Chief Procurement Officer, Department Directors, and City Procurement Personnel through development, generation, and analysis of statistical and financial reports as necessary.
- Performs related duties as required in support of general and specific procurement activities.
- Assists with maintenance of policy, standard operating procedures, best practices, and process and procedure documents.
Knowledge, Skills & Abilities
- Requires in-depth knowledge of corporate p-card programs, preferably within a government entity.
- Requires strong working knowledge of city policies, best practices, and p-card process and procedures.
- Requires an excellent understanding of compliance, gap control, and internal controls methodologies.
- Requires proven reporting experience, including building dashboards and reports from scratch.
- Requires critical thinking and problem-solving skills.
- Ability to work independently and collaboratively with stakeholders, vendors, and special interest groups.
- Proven ability to meet tight deadlines, multi-task, and prioritize workload.
- Excellent oral and written communication and presentation skills;
- Ability to analyze data and information and draw logical and objective conclusions, perform investigations and interpret and apply laws and regulations, policy and procedures.
- Highly motivated, professional and able to function with minimal supervision across multiple procurement disciplines.
- Knowledge of procurement card administration preferably within a government entity.
- Strong reporting and analytical skills.
- Excellent communication skills are required.
- Intermediate or advanced knowledge of Microsoft Excel.
- Bachelor’s Degree and three years of experience, Associate’s Degree and five years of experience, or High School Diploma or equivalent and seven years of experience, or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
- $64,841 - $81,051 Commensurate with experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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