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Administrative Officer Senior #2402-200700-01

Date Opened
Wednesday, February 07, 2024 8:00 AM
Close Date
Wednesday, February 21, 2024 11:59 AM
Charlotte Department of Transportation
  • $61,753-$77,191
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Engineering and Operations Division of the City of Charlotte’s Department of Transportation is a recognized leader in Traffic Safety and Vision Zero adoption. CDOT maintains 13 years of crash data reported by the Charlotte-Mecklenburg Police Department. This data is used for analysis and decision support for allocating Capital Improvement Program bond funds in accordance with our Vision Zero Action Plan endorsed in 2019.

Major Duties and Responsibilities

  • Facilitate Vision Zero Task Force meetings (50+ people representing 25 organizations). 
  • Plan and lead Vision Zero community events in collaboration with other city departments and/or Vision Zero Task Force agencies. 
  • Lead responses to public inquiries regarding traffic safety, fatalities, or Vision Zero program. 
  • Attend neighborhood and civic/community group meetings to develop and implement solutions to reduce fatal and serious injury crashes. 
  • Develop/deliver presentation material to effectively communicate with citizens of varying socioeconomic and cultural backgrounds. 
  • Develop/deliver PowerPoint and other presentations to community groups, business organizations, and internal departments regarding Vision Zero program goals. 
  • Serve as primary CDOT resource for Open Streets planning and execution (two events per year and year-round outreach). 
  • Resolve complex and challenging assignments with businesses and citizens. Must be comfortable handling conflict resolution with staff and community members 
  • Partner with Charlotte Communications & Marketing on traffic safety / Vision Zero public messaging. 
  • Research, investigate and develop new traffic safety outreach efforts. 
  • Attend evening and weekend meetings as needed.

Knowledge, Skills & Abilities

  • Excellent customer service skills 
  • Excellent PowerPoint skills 
  • Ability to work independently 
  • Ability to work effectively and cooperatively in a team environment 
  • Effective oral and written communication skills 
  • Ability to effectively interact and communicate with people and organizations of diverse backgrounds 
  • Ability to handle multiple tasks simultaneously in a fast-paced, results-oriented environment 
  • Create traffic safety and Vision Zero media releases 
  • Explain traffic safety and Vision Zero projects to citizens 
  • Proficient in computer and software usage, including Microsoft products 
  • Excellent public-speaking, presentation and facilitation skills 
  • Must work well under pressure with competing priorities
  • Proven ability to use effective judgment

Preferred Qualification

  • Prefer broad experience in communicating with diverse crowds 
  • Organized and detail oriented 
  • Demonstrated experience collaborating with community partners 
  • Bilingual (English/Spanish) a plus

Minimum Qualifications

High School Graduate or Equivalent and five years related work experience


Associate's Degree and three years related work experience


Bachelor's Degree and one level related work experience


Master's Degree 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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