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Water Treatment Plant Operator #2401-151430-01

Date Opened
Thursday, January 11, 2024 3:40 PM
Close Date
Sunday, June 09, 2024 11:59 PM
Charlotte Water
  • $45,659.00 - $58,275.00/year - Compensation based on Level of Certification and Experience
Employment Type
  • Full Time


Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion.  We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council.  We value competent, skilled candidates with a customer service focus to work in a team environment.


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


This hourly position operates and maintains treatment plant equipment such as (filters, pumps, chlorinators, air compressors, and electric motors), adjusts chemicals, and maintains buildings.  Work involves operating and maintaining treatment plant equipment such as filters, pumps, chlorinators, air compressors, and electric motors; checking oil levels; troubleshooting equipment; performing standard chemical and physical process control tests; washing filters; keeping records of operations; performing math/chemical calculations; and inspecting for safe/efficient operations of plant equipment. This position also conducts preventative maintenance around the plant, and refilling chemicals.

Major Duties and Responsibilities

Produces safe and sufficient drinking water for the population and visitors of Mecklenburg County by managing day-to-day operations of a surface water treatment facility.
Monitors treatment processes by utilizing SCADA (Supervisory Control and Data Acquisition), systems and visual observation of process equipment (pumps, chemical feeders, filters, flocculators, rapid mixers, instruments, and air compressors).
Ensures quality and process control by laboratory analysis and chemical dosage rate adjustments as well as taking bacteria/taste and odor samples along various stages of treatment. 
Calibrates equipment; and adjusts chemical feeds/flows.
Conducts safety inspections.
Assists in unloading and storage of treatment process chemicals. 
Monitors high service pumping of treated water to the distribution system to ensure appropriate system pressure and elevated storage tank level to meet consumer demand.
Adjusts treatment plant rate and coordinates with two other surface water treatment plants to match demand requirements of the overall system.
Performs laboratory analysis; gathers samples; and maintains lab instruments. 
Washes filters.
Keeps records of operations.
Maintains equipment (greasing, inspecting, and rebuilding equipment)
Performs janitorial services (sweeping, mopping, cleaning assigned areas; and taking out the trash).  
Enters data (such as lab results).
Performs other related job duties as assigned.

Knowledge, Skills & Abilities

Knowledge of surface water treatment plant operations.
Skill in working with computers and software related to the position.
Skill in making math and chemical calculations.
Ability to obtain City driving authorization. 
Ability to work with chemicals.

The work is medium work and requires applying 30 pounds of force frequently and exerting up to 50 - 100 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: climbing, feeling, grasping, handling, perceiving sounds at normal speaking levels, distinguishing among sounds, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, expressing ideas by spoken word, shouting above noises, visual acuity in data/color/observations/equipment/inspections, and walking.

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.  Requires working shifts and working around machinery with chemicals.

Minimum Qualifications

Minimum Requirements to Perform Work:
High school diploma or GED from an accredited school.
Two (2) years of related work experience preferred.

Licenses, Certifications or Registrations: 
Requires valid driver’s license.
Requires (or obtains within 18 months of hire date) NC Grade C Surface Water Certification.
Requires (or obtains within 3 years of hire date) NC Grade B Surface Water Certification.
Requires (or obtains within 6 years of hire date) NC Grade A Surface Water Certification


$45,659.00 - $58,275.00/year - Compensation based on Level of Certification and Experience

C Surface or Uncertified candidate -   $45,659
Candidate holding a B Surface certification -  $50,339
Candidate holding an A Surface certification -  $58,275

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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