The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Chief Equity Officer role is critical to the City of Charlotte, as it was designed to address systemic and community barriers that limit opportunities for Charlotte's vulnerable communities.
This position is tasked with leading the council and externally focused efforts involving Equity and Accessibility, as well as establishing and executing a strategic plan to address the city’s desire to remain a welcoming, inclusive, and accessible city:
• Serve as a trusted advisor and partner to executive leadership, City Council, and community leaders, with respect to City of Charlotte programs, services, and Community Immigration Integration.
• Lead development, implementation, and updates to the city’s Equity Framework, by guiding and advising City Council, senior leadership team, and departmental leadership to develop processes for using the Equity in Governance Framework tools in policy making and execution.
• Provide strategic leadership to departmental and senior leadership on DE&I events, programs, and services impacting the community.
• Ensure policies, procedures, budget decisions, program design, and other City functions are evaluated using a community-based equity lens as part of the decision-making process.
• Assess existing community-based programs, services, and initiatives that support equity and identifies opportunities to maximize efforts.
• Facilitate collaboration of agency task forces, teams, and working groups; build effective partnerships and engage with external organizations and stakeholders, both public and private, to support and achieve broad community DEI efforts.
• Collaborate with community-oriented organizations and coalitions for the advancement of DE&I amongst residents.
• Serve on various community boards, to support and achieve community diversity & inclusion efforts.
• Serve as the City’s liaison to immigrant community organizations.
Major Duties and Responsibilities
• Work with the appropriate internal city departments to identify opportunities to improve city practices and policies related to external services
• Work with external groups/agencies to identify areas of inequitable investment and development in our community that can be addressed with changes in the city’s external facing policies and practices.
• Work with community partners to create opportunities for the city’s residents.
• Promote upward mobility by aligning with the recommendations of the Leading on Opportunity Council and the Immigrant Integration Task Force report.
• Act as a strategic liaison connecting residents, city leadership and key stakeholders.
• Exercise discretion and tact when dealing with sensitive, complex and confidential issues and situations.
Knowledge, Skills & Abilities
• Knowledge of principles and best practices of diversity, equity, and inclusion in both workplace and community settings, processes and procedures associated with development and implementation of equity programs, principles and best practices of change management, and best practices for community engagement and training.
• Experience using data and performance metrics to measure programs, projects and initiative at an organizational wide and departmental levels.
• Demonstrated ability to communicate effectively with a variety of audiences through an assortment of mediums, including written reports, presentations and open-discussion settings.
• Demonstrated ability of working collaboratively with and leading others by setting clear goals, responsibilities and deadlines.
• Previous supervisory experience required, to include team-building, leadership development and performance management.
• Demonstrated experience in program development, management and measurement.
• Ability to communicate in languages other than English a plus.
• Excellent interpersonal and relationship building skills
• Experience maintaining and building relationships with community members and organizations and being trusted to be a local leader of equity.
• Experience working in a multicultural environment is preferred. Bachelor’s degree in Political Science, Public Administration or related field with 7 years of related work experience, or a Master’s degree with 5 years of related work experience preferred.
Bachelor’s degree and 7 years of related work experience
Master’s degree with 5 years of related work experience
Conditions of Employment
Background Check Policy requires background checks to be conducted on final
internal or external candidate(s) applying for any position with the City of
Charlotte. The type of information that will be collected as part of a
background check includes, but is not limited to: reference checks, social
security verification, education verification, criminal conviction record
check, and, if applicable, a credit history check, sex offender registry and
motor vehicle records check.
must be in compliance with all federal and state statutes, such as the Fair
Credit Reporting Act (FCRA). The checks must be consistent with the guidelines
set forth by these laws requiring organizations to obtain a candidate’s written
authorization before obtaining a criminal background report, motor vehicle
records check or credit report; and to properly store and dispose of
information derived from such reports.
must pass a pre-employment drug-screening test and physical examination. During
the selection process, candidates may be asked to take a skills test, and/or
participate in other assessments.
The City of
Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
If you have technical issues submitting your application, click here.