Business Analyst Coordinator #2310-294300-01
Full Time Temporary
- Date Opened
- Friday, October 06, 2023 8:00 AM
- Close Date
- Friday, October 27, 2023 8:00 PM
- Section
- Innovation & Technology
- Salary
- $82,755 - $98,271 Commensurate with Experience
- Employment Type
- Full Time
Introduction
Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
The Center for Digital Government named Charlotte one of the top five digital cities in the nation. The City of Charlotte's Innovation & Technology department (I&T) provides executive-level leadership, delivers technology services to city departments and partnership agencies, and coordinates information technology initiatives across the organization to support, enhance and advance citizen service delivery.
Summary
The Innovation & Data division’s Business Analyst Coordinator will be responsible for working on various citywide innovation and Smart Cities projects that improve services, inform decisions, and promote community awareness and engagement.
This position reports to the Smart Charlotte Program Manager and works closely with the rest of the Innovation & Technology Department in the development, implementation, and maintenance of city-wide innovation initiatives. The primary responsibilities of this position are focused on technical aspects of smart cities initiatives such telecom infrastructure, network set up, and technology selection to maximize the benefits of smart city technologies.
This is a full time temporary position with benefits lasting twelve (12) months.
Major Duties and Responsibilities
- Develop, implement, and champion best practice in collaboration with city departments around technology selection and structure aligned with the overall data strategy including data privacy and digital rights in accordance with the city’s Data Governance and relevant policies.
- Serve as the smart city data strategy subject matter expert to support city departments in their technology selection and partnerships.
- Assist departments in seeking funding through grants or other methods around shaping the technical aspects of their proposed projects and identifying opportunities for strengthening through coordination with the work of other groups within the city.
- Research new methodologies and approaches to improve city service accessibility through emerging technologies.
- Conduct a smart city technology community impact assessment in coordination with other city departments and use analysis to shape future investments.
- Leverage the inventory of public-facing technology and data capabilities and identify smart city technology investment opportunities.
- Identify trends in emerging technology and privacy and regulatory requirements and develop required adjustments to the data strategy.
- Perform related duties as needed.
Knowledge, Skills & Abilities
- Must be able to work independently and collaboratively both in person and in virtual environments.
- Excellent judgement with strong influencing skills and perseverance in investigating and resolving challenges.
- Excellent oral and written communication skills with the ability to write clear, concise reports, business correspondence, and presentations.
- Attention to detail and ability to manage several large complex projects and stakeholders simultaneously.
- Embody a can-do attitude and a problem-solving mindset with excellent customer service skills.
- Working knowledge of IT systems, telecommunications networks, and data management including exposure to data privacy practice, risk management, business operations.
- Ability to work and communicate across functions and departmental needs and achieve consensus.
- Ability to facilitate, design, and implement solutions.
- Strong teamwork and collaboration skills to promote a cooperative work environment.
- Strong understanding of principles of equity and inclusivity with experience communicating and collaborating with diverse stakeholders from different backgrounds.
- Proficiency with Microsoft Office Product Suite including Outlook, Teams, Word, Excel, and Powerpoint.
- Must be flexible in an environment with shifting priorities and unbound possibilities.
Minimum Qualifications
- Bachelor’s degree in public administration, public policy, business administration, information technology, cybersecurity, or related field.
- A minimum of five (5) years of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.