Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manages hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
This position supervises the Post-Construction Group within the Storm Water Services Surface Water Quality and Environmental Permitting Program within the Regulatory Division of Charlotte Storm Water Services. This group and is primarily responsible for protecting and improving surface water quality within the City in compliance with state and federal laws. This position is responsible for providing technical and programmatic leadership to internal and external clients through administration of the Post-Construction Stormwater Regulations and other stormwater regulations within the City of Charlotte Code of Ordinances. This position includes leading and supervising a team of five surface water quality professionals responsible for implementing the City’s Post-Construction Stormwater programs and interpreting ordinance language to make decisions which may impact land development, the environment, and the economy Citywide.
Major Duties and Responsibilities
• Implementing comprehensive administrative processes of a citywide ordinance requiring construction of Stormwater Control Measures (SCMs), stream buffer protection, and other non-structural stormwater best management practices.
• Works closely with staff, department leaders, and the Storm Water Advisory Committee (SWAC) and Unified Development Ordinance Board of Adjustment (UDO Board) in recommending and formulating text amendments to the stormwater ordinances.
• Responsibility for implementation, interpretation, administration, and enforcement of the Charlotte Post-Construction Stormwater Regulations (PCSR).
• Serves as the principal resource for ordinance interpretation, and for ensuring adherence to state laws and the City’s NPDES permit.
• Serves as lead coordinator between Storm Water Services and other City Departments to address needs related to implementation, policy implications, and technical interpretation of the PCSR.
• Provides ordinance interpretation and explanation to Land Development staff and private design professionals and developers. Carefully considers implications of each decision such that unintended consequences are avoided that could affect development patterns, the environment, or the local political climate.
• Maintains a record of administrative decisions and interpretations, including the development, amendment, and expansion of the ordinance, Administrative Manual, and Operation and Maintenance Manual.
• Makes policy decisions related to implementation and interpretation of the procedures, regulations, and standards of the PCSR, the Storm Water Design Manual, and the SCM Design Manual.
• Receives, and/or reviews construction and engineering plans, designs, and specifications pertaining to land development projects and City capital projects and makes recommendations to internal staff on modifications, design strategies, or other aspects of plan approval.
• Implements the fee-in-lieu mitigation components of the PCSR.
• Manages the budget(s) of the fee-in-lieu and mitigation programs.
• Ensures municipal compliance with ordinance provisions by working with other Storm Water staff through a strategic planning process to forecast and implement watershed improvement projects.
• Enforces actions, fines, appeals, and variances through SWAC and the UDO Board; and serves as a technical and policy authority at hearings.
• Serves as a subject matter expert for other City ordinances pertaining to stormwater.
• Provides assistance to other Surface Water Quality programs including the NPDES and TMDL program, Pilot SCM Program, various watershed management projects, watershed planning, and water quality monitoring programs.
• Reviews applications for water quality buffer disturbances to ensure compliance with local ordinances and answers questions from the public pertaining to buffer disturbances.
• Maintains, or supervises the maintenance of, a database of all SCMs in the City’s jurisdiction and pertinent information for each measure for the purposes of ensuring compliance with maintenance and inspection responsibilities, reporting compiled stormwater information, and planning surface water quality capital projects.
• Manages the inspection and enforcement program responsibilities and supervises staff directly responsible for ensuring long-term compliance of development within the City’s jurisdiction.
• Supervises the review of all stormwater fee credit applications and maintains stormwater fee credit files.
Knowledge, Skills & Abilities
• Commitment to excellence, customer service, integrity, and public service.
• Excellent organizational skills.
• Excellent communication skills, both written and oral including writing reports, email communications, development of training tools, and presentations to groups.
• Ability to communicate well with people that have a wide variety of education levels, job classes, technical knowledge, skills, and backgrounds.
• Ability to perform duties at a consistently high level and with minimal supervision.
• Ability to delegate appropriately based on workload availability, competency, and growth opportunities for staff.
• Ability to establish and maintain effective working relationships with other employees, departments, City Officials and the public.
• Ability to apply conflict resolution techniques.
• Must be able to take initiative and practice good judgment to complete assignments.
• Ability to comprehend and assess applicability of fundamental engineering and construction principles.
• Proficiency in planning, design, operation, and maintenance of stormwater infrastructure.
• Demonstrated skills in innovation and adaptive management for problem solving.
• Team oriented problem solving serving as roles of listener, leader, and follower.
• Effective computer skills including proficiency in Microsoft Office Products (Word, Excel, PowerPoint, Outlook) and GIS.
• Able to multitask, prioritize, organize, and manage a high volume of complex requests.
• Provides appropriate and timely feedback to peers, team, supervisor, owners, designers, contractors and the public.
• Looks for opportunities to improve services and processes.
• Is open-minded and considers multiple options.
• Demonstrates ability to apply conflict resolution techniques and positive solution development.
• Able to plan, prioritize and organize work and complete assignments with minimal supervision.
• Prefer candidate to have experience with Cityworks asset management software.
• Eight years of experience in a field addressing ordinance related issues such as land development practices, storm drainage design and performance, Stormwater Control Measure (SCM) design and maintenance, and ordinance enforcement and management.
• Prior municipal policy implementation, engineering design, or regulatory review experience.
• Bachelor’s degree in civil, environmental, biological, or agricultural engineering or closely related field and five years of related work experience.
• PE License or ability to obtain NC PE within 1 year.
$93,099.00 - $103,442.00 Commensurate with Experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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