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Storm Water Services Senior Project Manager #2309-230400-01

Date Opened
Friday, September 08, 2023 8:00 AM
Close Date
Friday, September 29, 2023 8:00 PM
Storm Water Services
  • $82,755 - $103,443 Commensurate with Experience


Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manage hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.  


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.




This position serves as the Critical Asset Team lead for the Strategic Planning and Operations Division of Storm Water Services. This position oversees staff performing asset condition assessments and proactive management of critical drainage assets, including, but not limited to, culverts and large drainage pipes and structures. This position supports asset management initiatives that align with Storm Water Services’ priority to continuously assess and improve storm drainage to protect public safety and ensure long-term sustainability. 

Major Duties and Responsibilities

  • Manage, supervise, and mentor the Critical Asset Team
  • Assist in the implementation of the Storm Water Services’ Strategic Plan Strategic Framework
  • Lead the proactive and continuous evaluation of asset condition assessments in support of guiding short- and long-term capital and operational investments
  • Mentor staff in the development of repair, maintenance, rehab, and design plans and the execution of that work within the right of way and on private property
  • Guide the management and collection of data, technology gap evaluations, life-cycle analysis, identification of funding gaps, renewal strategies, risk analysis and decision automation, and reporting of key data metrics
  • Provide coaching, mentoring, guidance, and technical instruction to staff regarding processes, work practices, storm water design, and construction and technical policy issues
  • Ensure accuracy and completeness of assessments and proposed work
  • Support the development, implementation, and maintenance of an asset management plan and associated initiatives 
  • Develop, recommend, and implement strategies for monitoring and improving asset maintenance and structural conditions
  • Provide input and technical expertise to develop and implement policies and standards of practice regarding applicable engineering principles and practices for the City
  • Perform other duties and support strategic initiatives as assigned

Knowledge, Skills & Abilities

  • High level of interpersonal, technical, collaboration, and leadership skills
  • Supervisory and management skills
  • Experience with evaluating and addressing structural and maintenance conditions of storm water assets
  • Ability to develop defensible maintenance, repair, renewal, and replacement strategies and forecast funding gaps
  • Experience with, or the ability to learn, Cityworks asset management software
  • Ability to successfully perform project management tasks including the proactive management of the critical path in project initiation, planning, implementation, and closeout
  • Experience with hydrologic and hydraulic modeling software commonly used in analysis and design of urban storm water drainage systems
  • Working knowledge of Charlotte-Mecklenburg Storm Drainage Design Manual, City of Charlotte Land Development Standards, NCDOT Standards and Specifications, and other local ordinances, requirements, and/or manuals
  • Demonstrated leadership skills and the ability to apply conflict resolution techniques
  • Ability to interpret, analyze, prepare, and explain complex technical reports, data, technical specifications, and recommendations
  • Ability to establish and maintain effective working relationships with other employees, departments, City officials and the public
  • Excellent verbal and written communication skills with the ability to relate well with a wide variety of individuals
  • Ability to plan, prioritize and organize work and complete assignments with minimal supervision
  • Proficient computer skills 
  • A valid driver’s license, a good driving record with the ability to obtain and maintain a City Driving Permit

Preferred Qualification

  • Professional Engineer license
  • Knowledge and experience in storm water management, asset management, planning, design, and construction of storm water facilities, problem solving, management, and supervision

Minimum Qualifications

  • Bachelor’s degree in Engineering and five (5) years of relevant work experience 


  • $82,755 – $103,443Commensurate with Experience 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check and drug screening.  If an applicant does not pass the background screening, the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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