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Human Resources Specialist #2309-204210-01


Date Opened
Wednesday, September 13, 2023 8:00 AM
Close Date
Wednesday, September 27, 2023 11:59 PM
  • $46,984 - $52,857
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The FMLA and Leave of Absence Coordinator - Administrative Officer I will effectively coordinate and track employee FMLA and Non FMLA leaves of absence such as but not limited: to Paid Parental Leave, Administrative Leave, etc. including determining employee eligibility, availability and leave requirements. This position will work closely with Unum, the City’s third-party administrator for FMLA leave management and will communicate regularly with all necessary parties regarding the status of employee leaves of absence. Additionally, the Leave of Absence Coordinator will monitor Non-Worker’s Compensation light duty assignments and will facilitate the process of returning employees to work following their period of leave or Non-Worker’s Compensation related light duty.

Major Duties and Responsibilities

  • Coordinates employee leave of absence programs in conjunction with internal processes & third-party vendors to include: FMLA, Personal leave requests, Military Leave, Administrative Leave, etc.
  • Coordinates communication between employees & managers during leave.
  • Provides accurate responses to questions from employees, supervisors, Unum, and City of Charlotte Human Resources regarding various employee leaves of absence.
  • Coordinates return-to-work process for all FMLA & Non-FMLA leaves of absence.                           
  • Ensures all applicable leave laws, City policies, CMPD directives are observed & properly applied.
  • Enters payroll for employees that are on leave.
  • Assists in reviewing & recommending revisions to CMPD leave policies / procedures to ensure compliance with federal, state, and local laws & regulations.
  • Maintains employee leave information & some ADA profile information in databases.
  • Analyzes & reports employee leave of absence trends to employee relations / leave supervisor.
  • Prepares & manages reports / metrics / analysis for all FMLA & LOA (leave of absence) cases on regular basis and identifies areas for improved process efficiency.
  • Ensures and maintains the confidentiality of employee medical & leave records and ensures continued compliance with HIPAA Privacy laws.
  • Performs other duties as assigned.

Knowledge, Skills & Abilities

  • Demonstrate an exceptional work ethic
  • High levels of oral and written communication skills including the ability to articulate ideas, concepts, findings, results as well as interpretations and evaluations of data
  • Outstanding multi-tasking and problem-solving skills
  • Demonstrate and maintain good judgement
  • Ability to respond independently and quickly
  • Functional knowledge of FMLA / ADA / Short Term Disability / Military Leave
  • Strong attention to detail
  • Ability to think critically & interpret data
ADA and Other Requirements:
Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions

Physical Requirements:
  • Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
  • Adequate vision, hearing, and speech required
Sensory Requirements:
  • Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data
  • Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
  • Comprehensive of written information in work related documents
  • Ability to hear, understand, and distinguish speech
Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.

Preferred Qualification

Bachelor’s degree

Minimum Qualifications

High School Graduate or Equivalent and one year(s) of related work experience




2 Year College Degree

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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