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Labor Crew Chief II #2309-102100-02

Engineering & Operations Div. - Pavement Markings Team

Date Opened
Wednesday, September 06, 2023 4:30 PM
Close Date
Wednesday, September 20, 2023 11:59 PM
Charlotte Department of Transportation
  • $46,984.00 - $58,730.00/year
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


This is a supervisory position responsible for assignment coordination, oversight, and inspection of traffic control work as related to the installation, routine maintenance, and repair of pavement markings. Work involves leading a crew with continuous on-site supervision, regular review, and feedback to support accurate work and efficient performance. Work involves assignments received from the Field Engineering and Field Operations Supervisor with the ability to exercise independent judgment and initiative within established practices and procedures.

Specific work task oversight includes but is not limited to installation, routine maintenance, and repair of center lines, lane lines, edge lines, crosswalks, stop bars, arrows, school and railroad legends, speed cushions, and other related duties as assigned.

Major Duties and Responsibilities

  1. Supervise, lead, and assist crew work during installation, maintenance, and repair of pavement markings systems. 
  2. Ensure all crew tasks are completed correctly; take initiative and corrective action to resolve when work is not completed to standards. 
  3. Maintain accurate work records including daily work logs, maintenance, inventory forms, vehicle inspection forms, and other documentation as required. 
  4. Operate a variety of specialized equipment and power tools used in traffic operations; (i.e., Mini-Mac, specialized paint equipment, hand-liners, etc.). 
  5. Continuously evaluate, correct, and enhance crew performance through the Performance, Review, and Development (PRD) system. 
  6. Provide direct leadership by coaching, counseling, and leading by example. Create the most effective and efficient work and team environment.
  7. Coordinate and attend meetings including field meetings, safety tailgate meetings, preconstruction meetings, etc. as required. 
  8. Promote and maintain a safe work environment by following appropriate procedures, utilizing personal protective equipment, and recognizing and reporting unsafe conditions and actions. 
  9. Ensure temporary traffic control, safety cones, and signs are utilized in accordance with the CDOT WATCH handbook, Manual on Uniform Traffic Control Devices (MUTCD) 811 locate procedure, and specialized training. 
  10. Load and unload materials, supplies, and equipment as required. 
  11. Interpret plans and work orders to determine and confirm the proper placement of pavement markings. 
  12. Act as the first point of contact for all emergency calls and make informed decisions on how to resolve issues and take appropriate action within established guidelines. 
  13. Use excellent customer service skills to establish and maintain effective working relationships with other employees and all members of the general public. 
  14. Perform related work as required.

Knowledge, Skills & Abilities

  • Safety – Knowledge of OSHA, City, and Federal rules and regulations, as well as work hazards and applicable safety precautions of the assigned work. 
  • Valid driver’s license with the ability to obtain and maintain a City of Charlotte Driving Permit. 
  • Ability to work as a team, and lead crew members on various tasks and projects. 
  • Ability to read and write, including signal plans. 
  • Ability to follow verbal and written instructions. 
  • Ability to communicate effectively within a diverse workforce environment. 
  • Ability to troubleshoot and solve problems related to the installation, repair, and maintenance of pavement markings with limited supervision from the Field Operations Supervisor. 
  • Ability to perform heavy manual labor for extended periods, sometimes under unfavorable or extreme weather conditions. 
  • Ability to use specialized equipment (i.e., Mini-Mac, pavement marking equipment, hand-liner, etc.) and hand tools used in traffic operations. 
  • Ability to read and interpret signal plans provided by traffic engineers. 
  • Skilled in construction work involving the maintenance and installation of all pavement marking materials.
  • Knowledge of methods, materials, tools, and standard practices for the installation, operation, and maintenance of traffic control systems. 
  • Knowledge of the Manual on Uniform Traffic Control Devices (MUTCD). 
  • Knowledge of hazards and safety precautions involved with working heavy equipment, working in and around vehicle traffic. 
  • Ability to keep accurate records, perform arithmetical calculations, and maintain inventory control as related to Work Order and Asset Management. 
  • Technological & Computer Skills – computer and typing knowledge; including proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Word. (Or comparable programs, with the ability to learn Microsoft programs within the first year of hire). Has the capacity to learn and is familiar with computer programs such as PeopleSoft, Kronos, CityWorks, and SuccessFactors. 
  • Organization - ability to maintain accurate and organized records or files in a way that can be effectively accessed and remain confidential if necessary; organize and reconcile data; prepare corresponding reports and analyze data; ability to follow through with self-audit of work to ensure accuracy. 
  • Customer and Personnel Service – Knowledge of the principles and processes for providing customer service, meeting quality standards, and evaluating customer satisfaction. Always exhibit professional behavior; interact regularly and professionally with departmental and divisional personnel, other City department staff, and citizens, as required. 
  • Communication – Ability to convey information effectively through speaking and writing; understanding information received from others. Knowledge of business English, spelling, punctuation, and business mathematics. Ability to work independently or in a team environment. 
  • Time Management – The ability to manage time effectively in order to meet varying deadlines of multiple tasks. Ability to task-shift with demanding workload and multiple priorities. 
  • Considerable knowledge of the City/Department of Transportation regulations, and procedures or the ability to acquire within first year of hire. 
  • Safety and Work Hazards - Knowledge of work hazards, safety precautions and OSHA regulations. Knowledge of OSHA regulations in ensuring proper storage of chemicals, solvents, paints, or other hazardous materials. Ability to follow established safety procedures including use of personal protective equipment. 
  • Ability to meet all operating requirements for safe operation of required equipment. 
  • Ability to keep accurate records, perform arithmetical calculations, and maintain inventory control as related to Work Order and Asset Management. 
  • Leadership - Ability to demonstrate integrity and accountability. Ability to analyze data for future needs and integrate short-term objectives with long-term strategies as directed by management. Ability to follow oral and written instructions. 
  • Teamwork & Working Relationships - Ability to establish and maintain effective working relationships with superiors, vendors, co-workers, contractors, and other internal or external customers. Ability to work independently and in a team environment. Ability to work as a team, and lead crews for various types of traffic operations projects. 
 Physical Requirements: 
  • Bending/Twisting • Walking (3 miles) • Shoveling (3ft., 20-25 lbs.) • Carrying (20 ft., 2-90 lbs.) • Sitting • Standing • Twisting • Kneeling/Squatting • Pushing/Pulling • Reaching • Crawling • Climbing (10 ft.) • Lifting (3 ft., 20-100 lbs.) • Work outside in varying environments, exposed to chemicals, excessive noises, fumes, solvents, and dust. • May climb ladders, work on slippery and uneven surfaces, work in confined spaces, and use vibrating tools • Work in traffic; walk in and around moving vehicles and equipment. 
 Sensory Requirements: 
  • Touch • Hearing • Vision (distance, near, and peripheral) 
  • Depth perception 
  • Color distinction 
 Work Environment: 
  • Work may require shift, irregular, or overtime hours determined at the discretion of the supervisor. 
  • Outdoor environment - working in various weather conditions and in unconditioned warehouse facilities will be required as needed. 
 Reporting Relationship: Reports to the Field Operations Supervisor.

Preferred Qualification

  • Preferred experience includes work hazards, work zones, safety precautions, 811 Locates procedures, OSHA regulations, ground construction, specialized equipment and hand tools, traffic signal control, wires, communication, read and interpret plans, and traffic systems. 
  • Computer experience is preferred including desktop computer or tablet. Examples of preferred computer experience include but are not limited to: Cityworks, data entry, spreadsheets, and Word documents. 
  • Forklift Certification

Minimum Qualifications

  • High school graduate with 3 years of WORK experience 
  • or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties. 
  • Required: Class A CDL.


  • $46,984.00 - $58,730.00 / Year; Commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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