Customer/Revenue Serv Asst Sr #2309-012610-01
- Date Opened
- Wednesday, September 20, 2023 7:00 PM
- Close Date
- Wednesday, September 27, 2023 7:00 PM
- Section
- Finance
- Salary
- $43,400 - $45,000
- Employment Type
- Full Time
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Major Duties and Responsibilities
- Balance daily cash on hand with transactions processed
- Submit bank deposits through remote deposit capture
- Provide information to customers regarding payment types, account status and adjustments
- Maintain e-business functions for pc banking, credit card acceptance and bank draft set up
- Assist with reconciling payments applied between the utility billing system and city’s bank account
- Perform filing duties related to assigned tasks
- Requires detailed research, analysis and effective communication skills with all customers and employees
- Perform other duties as assigned
Knowledge, Skills & Abilities
- Customer service and cashiering
- Proficient with utility billing systems
- Comprehension of general accounting and accounts receivable collections
- Accurate 10-key ability
- Application of research methods
- Effective written and oral communication skills
- Proficient with Microsoft Office
- Prioritize work assignments,
- Multi-task and work in a team environment
Preferred Qualification
Minimum Qualifications
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion