The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Charlotte’s local government, with more than 7,500 employees and a $3.3 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of four major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives, Code Enforcement, which works to improve the appearance of communities and maintain standards of living, Housing Services, which provides a wide array of programs and services for families residing the City of Charlotte, as well as CharMeck 311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County.
Join us in an exciting opportunity as a Housing Rehabilitation Program Manager, where you will be at the forefront of building and safeguarding our vibrant community. As the leader of our City's Housing Rehabilitation Programs, you will drive the ongoing success of initiatives that ensure safe homes and thriving neighborhoods. From the transformation of spaces to the elevation of lives, you will orchestrate the management and supervision of diverse programs such as SafeHome, LeadSafe, Emergency Repair, and other specialized projects. Together, we're not just rebuilding houses; we're constructing dreams, relationships, and stronger futures.
Major Duties and Responsibilities
As lead for housing rehabilitation programs, your responsibilities encompass the following:
- Program Oversight: Manage all aspects of program operations, ensuring seamless coordination, efficient implementation, and compliance with funding source regulations. This includes product review, development, program monitoring, and adherence to compliance standards.
- Team Leadership: Lead a dedicated team, including rehabilitation specialists, administrative support, and healthy homes outreach personnel. Oversee and allocate tasks for over 100 projects annually, review projects for key completion milestones, and provide accurate updates to department leadership.
- Technical Expertise: Provide expert technical assistance regarding program compliance and optimal rehabilitation practices. Serve as a knowledgeable resource for staff and stakeholders, utilizing your expertise to enhance program quality.
- Process Enhancement: Develop, manage, and refine processes and procedures used by staff in project completion. Leverage your analytical skills to identify opportunities for improvement, thereby streamlining program efficiency.
- Project Management: Utilize your project management skills to ensure the successful execution of housing rehabilitation programs from conception to completion.
Knowledge, Skills & Abilities
- Experience: Demonstrate a proven track record of independently managing complex community service programs and leading diverse teams.
- Housing Rehabilitation Expertise: Possess a thorough understanding of the housing rehabilitation process, along with extensive knowledge of HUD funding requirements.
- Federal Requirements: Familiarity with federal crosscutting requirements, including Environmental Review, Section 3, and Davis Bacon, is essential.
- Project Management Proficiency: Display effective project management skills to oversee the various stages of program execution, ensuring timely and successful outcomes.
- Technical Proficiency: Exhibit proficiency in Microsoft Word, Excel, and Outlook, which are essential for efficient program management and communication.
- Organizational Excellence: Showcase strong organizational, planning, and time management skills, enabling you to excel in this multifaceted role.
- Communication: Possess exceptional written and verbal communication skills, facilitating seamless collaboration with team members and stakeholders.
- Initiative and Energy: Display a self-driven nature, thriving in a collaborative team environment with limited supervision. Your high energy and effective interpersonal skills will be valuable assets.
- Analytical Prowess: Apply critical thinking and analytical abilities to assess program outcomes and recommend improvements.
- Driver's License: Hold a valid driver's license and the ability to acquire City driving authorization.
- Education: A four-year degree, ideally supplemented with coursework in construction, public administration, housing development, finance, community development, or real estate.
- Building Science: Familiarity with building science and healthy housing principles will be valuable for evaluating and advising on appropriate rehabilitation practices.
- Licensure and Certification: Possession of a General Contractor's license, along with building inspection training/certification and lead-safe work practices training/certification, is beneficial.
A high school diploma or equivalent, along with five years of relevant work experience, or an associate degree with three years of relevant work experience is required.
The salary range for this position is $68,082 to $85,102, commensurate with experience.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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