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Assistant Field Operations Supervisor #2305-160400-01

Internal to GS staff only

Date Opened
Tuesday, May 30, 2023 9:00 AM
Close Date
Tuesday, June 06, 2023 8:00 PM
Section
General Services
Salary
  • $51,791 - $64,738
Employment Type
  • Full Time
Go Back View Benefits

Introduction

The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the City in a rapidly evolving and complex environment.  The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money.  General Services consists of capital project management, fleet services, procurement, environmental services, property management, real estate services, landscape management, and other support services.  

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Professional

Summary

This position is in the General Services Department, Landscape Management Division. This position is responsible for management, supervision, administration, and facilitation of Landscape Operation activities for both City staff and contractual work regarding landscape maintenance projects. 

Major Duties and Responsibilities

Operations:
  • Plan, organize, manage, assign, supervise, direct, and inspect work performed by staff
  • Manage all types of related projects, positions, and operations
  • Ensure operations are safe, proper, effective, and efficient, meeting departmental goals 
  • Manage equipment and tool inventory, recommend and purchase equipment
  • Assist in managing snow, ice, and other weather-related event response
Customer Service:
  • Assist as one of Landscape Operation’s customer service liaison’s for landscape maintenance and landscape installation issues
  • Respond appropriately to all customer inquiries
  • Provide Service Request review, response, and information for internal and external customers.  Work with customers and Landscape Management staff, as well as other City departments, Mecklenburg County, and North Carolina Department of Transportation to address customer concerns
Special Projects & Contract Management:
  • Provide special projects management and administration.  Work with internal and external customers & staff to meet special project needs of Landscape Management, General Services, other City departments, or community projects, involving in-house and contractual work, grants, initiatives, etc.  
  • Prepare and interpret contracts and provide contract management and administration.  Work with internal and external customers & staff to meet contractual needs by developing specifications, budgets, bid solicitations, and contracts execution and management
  • Solicit, hire, inspect, approve/disapprove work, and approve payments for contracted work
Administration:
  • Serve as Hiring Manager of employees
  • Ensure adherence of performance review process for employees; conducting performance reviews, coaching and corrective discipline as required
  • Use CityWorks work management software, Microsoft Office programs, Virtual Charlotte, and MUNIS financial software to perform administrative responsibilities
  • Track performance: prepare informational/analytical reports and spread sheets; and use data to drive decisions that implement changes in practices to consistently improve upon best practices
  • Assist in the preparation of budgets in conjunction with Landscape Management’s budget preparation process
Responsibilities:
  • Serve as Hiring Manager of employees
  • Ensure adherence of performance review process for employees; conducting performance reviews, coaching and corrective discipline as required
  • Use CityWorks work management software, Microsoft Office programs, Virtual Charlotte, and MUNIS financial software to perform administrative responsibilities
  • Track performance: prepare informational/analytical reports and spread sheets; and use data to drive decisions that implement changes in practices to consistently improve upon best practices
  • Assist in the preparation of budgets in conjunction with Landscape Management’s budget preparation process

Knowledge, Skills & Abilities

  • Requires knowledge of plants indigenous to North Carolina and the southeastern U.S. 
  • Requires considerable experience in all types of landscape operations including, but not limited to landscape maintenance and construction, tree maintenance, equipment operation, pesticide and fertilizer applications, etc.
  • Knowledge of tools, equipment, and materials used in the landscape industry
  • Knowledge of basic designs and principles for planting within roadways and urban environments
  • Good communication skills, both verbal and written
  • Good public speaking skills with the ability to make quality presentations to citizens and private sector groups
  • Ability to plan, prioritize and organize work and complete assignments with minimal supervision
  • Excellent organization skills with the ability to work and manage multiple projects
  • Ability to read and interpret blueprints, soil test results, and other technical reports
  • Ability to successfully prioritize multiple projects and complete projects within project deadlines 
  • Experience and abilities to manage people, supervise contractors, and conduct public relations
  • Requires good computer skills (Windows, Microsoft Office software including Word, Excel, Outlook, and Power Point)

Preferred Qualification

  • N.C. Licensed Landscape Contractor
  • N.C. Pesticide Applicators License with subclasses in Turf & Ornamentals, Right-of-Way, and Aquatics 

Minimum Qualifications

High School Diploma or GED with five (5) years of relevant work experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties 

 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check and drug screening.  If an applicant does not pass the background screening, the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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