The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Administrative Officer 1 – Diversion Specialist works with youth (“clients”) who have been referred to the diversion program instead of being charged with a first-time, misdemeanor offense. This position conducts client intakes and assessments, recommends clients for assignment to an appropriate program, assists in client registration for programs, contacts clients and parent/guardian regularly, monitors clients for recidivism, prepares reports and assists with other duties as assigned.
This is a grant funded position.
Major Duties and Responsibilities
- Processing referrals assigned by Program Manager
- Scheduling & conducting client intake sessions
- Assigning clients to the appropriate life skills program
- Scheduling & monitoring life skills programs
- Notifying referring Officers of completed intakes & required school-based contacts
- Conducting client exit interviews
- Attending team & other meetings as assigned
- Submitting monthly grant time sheets to fiscal department
- Submitting weekly reports to Program Manager
- Documenting all contact with clients
- Performs other duties as assigned
Knowledge, Skills & Abilities
- Knowledge of ages & stages of youth development / community resources / agencies
- Skilled in community outreach / project management / report preparation / time management / computer proficiency
- Ability to establish working relationships with employees / volunteers / agency partners / public
- Carry out assignments using own initiative & general instructions
- Communicate effectively verbally and in writing
- Public speaking skills
- Ability to solve problems creatively & with initiative
- Ability to give & receive feedback openly
ADA and Other Requirements
Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions.
- Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
- Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
- Adequate vision, hearing, and speech required
- Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data
- Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
- Comprehensive of written information in work related documents
- Ability to hear, understand, and distinguish speech
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.
Bachelors Degree in Criminal Justice or related field
High School Graduate or Equivalent and one year related work experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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