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Field Operations Supervisor #2303-161000-01

Date Opened
Thursday, March 30, 2023 8:00 AM
Close Date
Monday, April 24, 2023 8:00 PM
Section
General Services
Salary
  • $59,995 - $74,943
Employment Type
  • Full Time
Go Back View Benefits

Introduction

The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the City in a rapidly evolving and complex environment.  The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money.  General Services consists of capital project management, fleet services, procurement, environmental services, property management, real estate services, landscape management, and other support services.  

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Professional

Summary

This position is in the General Services Department, Landscape Management Division. This position is responsible for management, supervision, administration, and facilitation of Landscape Operation activities for both City staff and contractual work regarding landscape maintenance and landscape installation projects. 

Major Duties and Responsibilities

Operations:
  • Plan, organize, manage, assign, supervise, direct, and inspect work performed by staff
  • Develop maintenance management programs
  • Manage all types of related projects, positions, and operations
  • Ensure operations are safe, proper, effective, and efficient, meeting departmental goals 
  • Manage equipment and tool inventory, recommend and purchase equipment
  • Assist in managing snow, ice, and other weather-related event response
Customer Service:
  • Serve as Landscape Operation’s customer service liaison for landscape maintenance and landscape installation issues
  • Respond appropriately to all customer inquiries
  • Provide Service Request review, response, and information for internal and external customers.  Work with customers and Landscape Management staff, as well as other City departments, Mecklenburg County, and North Carolina Department of Transportation to address customer concerns
Special Projects & Contract Management:
  • Provide special projects management and administration.  Work with internal and external customers & staff to meet special project needs of Landscape Management, General Services, other City departments, or community projects, involving in-house and contractual work, grants, initiatives, etc.  
  • Prepare and interpret contracts and provide contract management and administration.  Work with internal and external customers & staff to meet contractual needs by developing specifications, budgets, bid solicitations, and contracts execution and management
  • Solicit, hire, inspect, approve/disapprove work, and approve payments for contracted work
Responsibilities:
  • Manage assigned landscape maintenance contracts
  • Inspect contractor performance in relation to contract specifications
  • Work directly with procurement as needed to meet contract specifications
  • Supervise Horticulturalist, Assistant Field Operations Supervisor, two subordinate Contract Technicians, & related work  
  • Oversee landscape design and renovation projects
  • Oversee grounds, median, and cemetery maintenance contracts
  • Performs related duties as required.

Knowledge, Skills & Abilities

  • Requires knowledge of plants indigenous to North Carolina and the southeastern U.S. 
  • Requires considerable experience in all types of landscape operations including, but not limited to landscape maintenance and construction, tree maintenance, equipment operation, pesticide and fertilizer applications, etc.
  • Knowledge of tools, equipment, and materials used in the landscape industry
  • Knowledge of basic designs and principles for planting within roadways and urban environments
  • Good communication skills, both verbal and written
  • Good public speaking skills with the ability to make quality presentations to citizens and private sector groups
  • Ability to plan, prioritize and organize work and complete assignments with minimal supervision
  • Excellent organization skills with the ability to work and manage multiple projects
  • Ability to read and interpret blueprints, soil test results, and other technical reports
  • Ability to successfully prioritize multiple projects and complete projects within project deadlines 
  • Experience and abilities to manage people, supervise contractors, and conduct public relations
  • Requires good computer skills (Windows, Microsoft Office software including Word, Excel, Outlook, and Power Point)

Preferred Qualification

  • N.C. Licensed Landscape Contractor
  • N.C. Pesticide Applicators License with subclasses in Turf & Ornamentals, Right-of-Way, and Aquatics 

Minimum Qualifications

  • An associate degree with major course work in Horticulture, Turfgrass Management, Forestry, Landscape Architecture or related field
  • A minimum 5 years relative work experience

Salary

  • $59,995 - $74,943 Commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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