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Emergency Mgmt Planning Coord #2302-340600-01

Emergency Mgmt Planning Coordinator

Date Opened
Friday, February 24, 2023 10:00 AM
Close Date
Friday, March 24, 2023 5:00 PM
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


Charlotte-Mecklenburg Emergency Management Office (CMEMO)  

The EM Planning Coordinator is responsible for coordinating the programs, workload, and activities of the Charlotte-Mecklenburg Emergency Management Office (CMEMO) Planning Team.  It is responsible for successful execution of the four phases of Emergency Management: Preparedness, Response, Recovery, and Mitigation.  This position requires considerable independent work and decision making with limited supervision.

Major Duties and Responsibilities

  1. Coordination of the activities of the CMEMO Planning Team to include comprehensive plans and procedures, including:


Ø  Continuity of Operations Plan (COOP)- Provide guidance to all City and County departments on their Continuity of Operations Plan (COOP) updates, as needed.


Ø  Everbridge- Oversee the administration of the Everbridge system including the CharMeck Alerts Notification System (that relays accurate and timely notifications of emergency information to the citizens from City and County leadership), Wireless Emergency Alerts (WEA), and internal City and County departmental messages.


Ø  Hazard Mitigation Plan- Assist in completing the required update to the Hazard Mitigation Plan every five years. This plan involves identifying potential hazard situations which may threaten all 8 jurisdictions: Charlotte, Mecklenburg County, Cornelius, Davidson, Huntersville, Matthews, Mint Hill, and Pineville.


Ø  Cyber Security Program- Engage with the Cyber Security Planner to ensure the success of the Cyber Security Program for the Urban Area Security Initiative (UASI) region.


Ø  Regional Active Violence Task Force- Active Violence has been identified as an omnipresent threat to the Charlotte-Mecklenburg area. With the recent active shooter incident at UNC Charlotte, Emergency Management has identified the need to create a Regional Active Violence Task Force. This task force will be tasked with the training and exercise to prepare agencies to respond to various active violence situations.


Ø  All Hazard Emergency Operations Plan-Maintain and update the Mecklenburg County Emergency Operations Plan (EOP), including applicable annexes.


Ø  All Hazards Advisory Committee – Oversee the planning and coordination of the quarterly All Hazards Advisory Committee (AHAC) meetings with public, private, and non-profit partners. This includes working with the AHAC chair to arrange for a guest speaker for each meeting, developing an agenda with relevant updates, and sending meeting invites to participants.


Ø  Joint Information System – Manage the Joint Information System (JIS) for the City and County including Public Information Officers (PIOs) from City and County departments as well as other public, private, and non-profit partner organizations. Management of the JIS includes regularly engaging with PIOs, leading JIS meetings prior to and during emergency responses, and coordinating public information products such as joint press releases and press conferences.


Ø  Public InformationOversee the Public Information program for CMEMO including dissemination of emergency messaging, creating talking points, engaging in preparedness messaging activities, conducting or participating in press conferences and media interviews, and working with other PIOs to create unified messaging.


  1. Conduct Emergency Operations Center (EOC) activities during actual operations, exercises and drills associated with natural, technological, and civil-related emergency situations.


  1. Works with the Deputy EM Director as the primary liaisons for Charlotte-Mecklenburg government to the state and federal government on planning regulations and mandates covering the entire spectrum of Emergency Management.


  1. Works with the Planning Staff in the development of training in associated areas of Emergency Management to include both natural, civil, and technological hazards.


  1. Consults with the EM Deputy Director and Director responsible for Emergency Management to provide 24-hour coverage for all hazards, and all incidents that could potentially impact the City, the County, or the towns within Mecklenburg County.

Knowledge, Skills & Abilities

Considerable knowledge and experience concerning all aspects of the Emergency Management program and how it interfaces within an inter-governmental framework:

Ø  Considerable knowledge of the resources available for Emergency Management programs.

Ø  Ability to organize and coordinate the efforts of agencies identified in the Emergency Operations Plan (EOP).

Ø  Ability to communicate effectively both verbally and in writing.  Demonstrated ability to speak in a public setting delivering information on Emergency Management plans, programs, and initiatives.   

Ø  Ability to establish and maintain effective working relationships with public and private agencies, government officials, and the public.

Ø  Demonstrated proficiency with all Microsoft Office programs, Everbridge, and WebEOC applications.

Special Requirements:

Ø  US Citizenship required.

Ø  Final candidates will be subject to post – offer drug screen and background check.

Ø  Valid North Carolina Class “C” Driver’s License.

Ø  Must live within 45 driving miles of CFD Headquarters within 30 days of hire.

Ø  Must be able to work nights, weekends, special events and/or on a 24-hour rotating basis for special responses and as requested. Position is required to be on-call on a rotating basis.

Ø  Must be physically able to lift up to 50 pounds and able to climb stairs and ladders.

ADA and Other Requirements:

Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

  • Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time.
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
  • Adequate vision, hearing, and speech required.

Sensory Requirements:

Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.

  • Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain.
  • Comprehensive written information in work-related documents.
  • Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone.

Preferred Qualification

Ø  Qualification of Certified Emergency Manager (CEM) through the International Association of Emergency Managers (IAEM).

Ø  Completion of the Federal Emergency Management Agency (FEMA) Advanced Academy course.

Ø  Completion of a master’s degree in emergency management or related field.

Ø  Experience working in the Charlotte-Mecklenburg Emergency Operations Center (EOC) or other EOC during activations.

Minimum Qualifications

Minimum of a 4-year degree from an accredited institution and 3+ years of experience in Emergency Management program administration and/or related Emergency Operations experience or the equivalent combination of education and experience needed to perform the essential job functions. 

Successful Completion of ICS 100, 200, 300, 400, 700, and 800.


This position will start at a minimum of $94,000 and is negotiable based on selected candidate having 3 or more years of experience in Emergency Management Program Administration and completion of ICS.

Conditions of Employment

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.  The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law. Proof of vaccination is NOT required until a candidate receives and accepts a Conditional Offer of employment, at which time the candidate will be advised that proof must be submitted to CFD HR prior to the first date of employment.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to  

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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