Introduction
Charlotte Communication & Marketing is a group of creative communications strategists working together through our seven workstreams — constituent services, public relations, media relations, social and digital, broadcast, creative design, and internal communications – to develop and execute marketing and communication strategies to optimize outcomes and deliver results. Collaboration, creativity and results are the cornerstones of our work as we strive to advance the city’s overall vision and tell the stories that shape Charlotte.
Overview
The City of
Charlotte is the largest municipality in North Carolina and the 17th largest
city in the United States, with a total population of more than 872,498
citizens. A major commerce center, Charlotte hosts several of the nation’s
largest banks and technology companies.
Also known as the
Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets
and the NASCAR Hall of Fame. We work hard to ensure that the community will be
a winning city for everyone – a truly remarkable place to live, work, learn and
play. Join us in helping to keep our City thriving, ensuring upward mobility
and advancement in the workplace.
Function
Management
Summary
The City of Charlotte is seeking an innovative and enthusiastic individual who wants to make an impact on the city and our community. We are looking for someone passionate about developing winning strategies, leading successful teams and being a part of an organization dedicated to serving one of the fastest growing and most dynamic cities in the country. This position will report directly to the Communications Director, the city’s senior-most communications and marketing executive.
The Deputy Communications Director will work with the department director to develop and implement communications and marketing strategies and programs, as well as help manage the department, including budgeting, personnel management, and developing and implementing departmental policies and procedures.
This position will help oversee the Charlotte Communications & Marketing (CCM) team to provide communications expertise and support to City of Charlotte leaders and city programs while working in a fast-paced, highly visible organization with enthusiasm and energy. Communications support includes, but is not limited to: media/public relations, issues management/crisis communications, social media strategy, marketing, digital strategies, content development and community engagement.
Major Duties and Responsibilities
• Directly manage teams and staff while working successfully / collaboratively across larger communications & marketing leadership team
• Maintain excellent relationships with city leadership/staff and city’s elected officials
• Create & manage budgets / deadlines / objectives / schedules
• Set objectives for CCM team and Assign tasks and projects to team, and manage teams to successful outcomes
• Ensure brand consistency in all communication efforts
• Lead events increasing awareness of City
Knowledge, Skills & Abilities
• Critical thinker understanding departmental goals and how CC&M can support/drive goals
• Experience crafting messaging and communications campaigns
• Ability to work in fast-paced and highly visible organization
• Excellent leadership & communications skills / presentation abilities
• Understanding & interest in current events, politics and government, and ability to anticipate public reaction and think strategically
• Strong organizational skills, including the ability to handle simultaneous priority projects and meet established deadlines
• Ability to exercise sound and independent judgment within general policy guidelines
• Ability to work well with different team members and manage lateral reporting relationships
Preferred Qualification
• Bachelor’s degree in English/Communications/Public Relations/Marketing/Advertising/Journalism or similar field
• Eight years of experience in-house or communications agency
• Experience managing people and teams across complex / integrated organization
• Experience in government or in highly regulated industries
• Track record of successful coaching and managing staff
• Track record of developing and executing communications and marketing strategies/campaigns
• Experience working with journalists, responding to media requests and with issues management/crisis communications
Minimum Qualifications
Bachelor's Level
Degree and seven year(s) of related work experience
OR
Master's Level
Degree and five year(s) of related work experience
Salary
Commensurate with Experience
Conditions of Employment
The City’s
Background Check Policy requires background checks to be conducted on final
internal or external candidate(s) applying for any position with the City of
Charlotte. The type of information that will be collected as part of a
background check includes, but is not limited to: reference checks, social
security verification, education verification, criminal conviction record
check, and, if applicable, a credit history check, sex offender registry and
motor vehicle records check.
Background checks
must be in compliance with all federal and state statutes, such as the Fair
Credit Reporting Act (FCRA). The checks must be consistent with the guidelines
set forth by these laws requiring organizations to obtain a candidate’s written
authorization before obtaining a criminal background report, motor vehicle
records check or credit report; and to properly store and dispose of
information derived from such reports.
Final candidates
must pass a pre-employment drug-screening test and physical examination. During
the selection process, candidates may be asked to take a skills test, and/or
participate in other assessments.
The City of
Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires
employers to provide reasonable accommodations to qualified individuals with
disabilities. Please tell us if you require a reasonable accommodation to apply
for a job.
You are welcome to
visit the City of Charlotte Human Resources Department lobby where we have
workstations available. Our office is located at 700 East 4th Street, Suite
200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m.
(EST), excluding official City holidays.
Anyone seeking an
accommodation to apply for a job may call (704) 336-2285 for assistance or you
may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
If you have technical issues submitting your application, click
here.
