Procurement Manager, Compliance & Performance #2301-208900-01

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

• Designs real-time embedded compliance and pre-auditing protocols for early identification of process and procedural challenges that can be immediately corrected prior to impeding compliance, impacting operational effectiveness, or triggering an audit;
• Utilizes continuous improvement strategies and develops change management strategies to correct and strengthen the city’s ability to perform and respond to procurement challenges;
• Implements best practices, benchmarks, baselines, metrics, policies, standards, and efficiency protocols, to optimize procurement citywide, mitigate risk to the city, and provide for effective solutions to common, recurring, and problematic procurement challenges that negatively impact overall procurement effectiveness;
• Develops Pre-, Interim, and Post Compliance strategies and plans tied to performance measures and results;
• Performs policy and process compliance and disciplinary assessment and remediation, including the development of corrective resolutions strategies;
• Develops and implements special initiatives that ensure legal, ethical, innovative, consistent, and results-oriented protocols to minimize risk and maximize performance;
• Develops and maintains comprehensive reporting dashboards and performance metrics to support strategic planning and real-time decision making;
• Creates and implements process risk assessment protocols to proactively identify process gap and develop adequate controls to maximize compliance;
• Creates transparent, data-driven solutions that can be administered through effective monitoring and compliance strategies;
• Develops quantitative assessments of staff performance to support continuous evaluations and data measures for project assignments and goals;
• Collaborates with the Policy & Standards Manager and the Efficiency & Optimization Manager in developing objectives and actionable plans for continuous improvement and problem solving and to conduct compliance training needs analysis to methodically identify, analyze, and synthesize data to develop subsequent training plans;
• Responsible for assisting with development of internal management and staff policies, standards, responsibilities, and expectations that reflect integrity and necessary due diligence in growth and development for core procurement competencies consistent with procedural excellence and best practices; 
• Provides direct supervision for assigned programs, teams, and special projects;
• Responsible for coordination, oversight, and direction of special projects, activities, initiatives, and other special programs as may be required; and
• Performs related duties as required in support of general, specific, and unique procurement activities.

• Requires advanced data mining and analysis skills utilizing a combination of programs such as Excel, Access, or Tableau;
• Ability to utilize data for continuous improvement and to drive strategy;
• Extensive knowledge developing and implementing compliance plans with corrective resolutions strategies;
• Requires experience in data analytics and dashboard reporting; 
• Requires strong knowledge of local, state, and federal procurement laws, contracting methodologies, and best practices; 
• Preferred candidate will be a highly motivated, seasoned professional able to function with minimal supervision and across multiple procurement disciplines in partnership with all levels of the organization; and
• Requires critical thinking and problem-solving skills; as well as the ability to effectively communicate and manage change across all levels of government.

• Bachelor’s Degree and three to five years of related management and supervisory experience in a mid to large procurement agency or associate degree and five to seven years of experience, preferably in public procurement.

• Associate’s Degree and seven years of related experience or Bachelor’s Degree and five years of experience or equivalent background, experience and skills to perform the essential functions of the position.

• $76,519 - $95,648 Commensurate with experience

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

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Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

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The City of Charlotte is a drug and alcohol-free workplace.