Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion. We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
This position is responsible for the operation of septage receiving stations.
This position checks in trucks at station; ensures proper and safe offloading of septage; makes sure drivers have proper permits and equipment; inspects various equipment at station; calibrates testing equipment; samples and tests offloads; safely handles chemicals and specimens; assures that offloads do not contain prohibited substances; and maintains log books. This position also bills and reconciles company transactions; develops and maintains spreadsheets; analyzes samples; performs clerical tasks such as filing and handling phones; investigates customer complaints; and maintains documentation.
Major Duties and Responsibilities
• Operation of septage receival stations.
• Checks in trucks at station.
• Ensures proper unloading of septage.
• Makes sure haulers follow rules and comply with safety requirements.
• Reviews truck manifests and keeps logs and related records of trucks in order.
• Conducts sampling and testing of offloads.
• Prepares standards and reagents; calibrates, operates, maintains and troubleshoots a variety of analytical and field instruments.
• Monitors haulers and truck companies to assure offloads do not contain prohibited substances.
• Analyzes samples, coordinates spreadsheets, and makes sure company information is updated.
• Bills and reconciles billings to companies.
• Performs clerical duties such as filing and answering phones.
• Schedules offloads
• Collects and reviews permit applications from septage haulers
• Issue permits to septage haulers
• Makes sure drivers and companies have proper permits and equipment.
• Reviews data for compliance with permit requirements, water quality standards, and miscellaneous regulations and statutes; interprets and reviews laboratory data and reports for clarity and accuracy; identifies anomalies and unusual trends; and alerts appropriate staff for corrective action.
• Performs inspections, technical tasks and troubleshooting activities relative to area of responsibility.
• Investigates environmental or system impacts and customer water quality complaints.
• Keeps detailed and accurate records.
• Safely handles hazardous chemical and biologically active specimens; complies with state certification and federal guidelines.
• Participates in emergency response activities.
• Maintains inventory of chemicals and equipment.
• Performs other related job duties as assigned.
• Develops, schedules and delivers training for permitted septage haulers
Knowledge, Skills & Abilities
• Knowledge of waste water treatment.
• Knowledge of collecting and analyzing samples.
• Knowledge of creating graphs using spreadsheets.
• Knowledge of word processing and database programs.
• Skill in calibrating equipment.
• Skill in preparing reports.
• Ability to exercise independent judgment in routine monitoring and emergency responses.
• Ability to obtain a City driver’s permit
The work is medium work and requires applying 30 pounds of force frequently and exerting up to 50 pounds of force occasionally to move objects. Additionally, the following physical abilities are required: balancing, crouching, grasping, perceiving sounds at normal speaking levels, distinguishing among sounds kneeling, lifting, reaching, speaking, standing, talking, visual acuity, and walking.
• High School Diploma or Equivalent
• Three (3) years of related work experience, preferably in the operation and maintenance of equipment and instrumentation used in the collection, pretreatment, preservation, and field analysis of water and wastewater samples.
• Associate degree from an accredited school preferred.
• One (1) year of related work experience, preferably in the operation and maintenance of equipment and instrumentation used in the collection, pretreatment, preservation, and field analysis of water and wastewater samples.
Licenses, Certifications or Registrations:
• Requires a driver’s license and an acceptable driving record.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
As of October 1, 2021:
The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.
The city is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
If you have technical issues submitting your application, click here.