Superintendent of Facilities #2212-255800-01

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

• Supervise and coordinate the maintenance of City and cultural facilities
• Direct City staff, architects, engineers, and construction contractors in the accomplishment of major and minor renovation projects in City and cultural facilities
• Plan and direct preventative maintenance, repair, and renovation of City facilities, including plumbing, HVAC, and electrical systems
• Plan and direct life safety, security services, and janitorial services
• Establish Facility Operations work rules, operating policies, and other controls necessary to achieve objectives
• Oversee the preparation of reports to document Facility Operations activities and recommend service level changes
• Oversee the preparation and administration of operating and capital budgets
• Oversee the administration of major City programs
  • Capital Improvement Program
  • Roof Program 
  • Parking Deck Program
  • Parking Lot Program 
  • Energy Management Program
• Oversee the administration of construction and maintenance trade shops, including Electrical, Plumbing, Mechanical/HVAC, and Carpentry/Construction
• Directly and indirectly supervise a staff of 35+ employees
• Evaluate and make recommendations for deferred maintenance priorities 
• Position requires daily presence at facility shop.  Remote/Telework is not an option for this position
• Position will be provided a city work vehicle for travel to job sites
• Manage more than 5,000 Service Requests and Work Orders each year through a Computerized Maintenance Management System (CMMS)
• Performs other duties as required

• Facility Operations and Maintenance (building systems, O&M processes, repair and renovations)
• Sustainability (energy management, water/waste management, workplace and site management)
• Performance and Quality Management
• Proficient in Project Management principles, including planning, design, execution and delivery, and evaluation
• Knowledge of CMMS systems for building maintenance
• Finance and business acumen in developing operational and capital budgets, procurement processes, contracting and financial analysis
• Knowledgeable regarding emergency preparedness, response and recovery, facility resilience and maintaining business continuity
• Proactive, strong communicator, responsive, approachable, and comfortable managing conflict
• Ability to perform effectively in a fast-paced/high-pressure environment  
• Ability to read and interpret drawings, plans, and documents
• Excellent problem-solving skills
• Excellent customer service and supervisory skills with the ability to work well with all levels of employees, management, and elected officials
• LEED, IFMA and/or BOMI certification is a plus
• Requires some overtime and night/weekend emergency calls as needed
• Computer skills at the intermediate level proficiency using Microsoft Office Suite Products (Word, Excel, Teams)
• Requires a valid driver’s license, good driving record, and the ability to receive/ maintain a City of Charlotte Driving Permit

• Minimum of ten (10) years as a senior management analyst, project manager, program manager or property manager
• PE license or NC General Contractors license
• BOMI RPA, FMA, or SMA
• IFMA FMP or CFM
• LEED AP or Green Associate

• Associate’s Degree and seven years of related experience or a Bachelor's degree in Engineering, Business Administration, or related field and five years of experience or equivalent education, skills and abilities to perform the essential functions of the position 
• NC Licensing within a Construction Trade

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.