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Real Estate Division Manager #2212-251500-01

Date Opened
Friday, December 02, 2022 12:00 PM
Close Date
Friday, December 09, 2022 8:00 PM
Section
General Services
Salary
  • Negotiable
Go Back View Benefits

Introduction

The city has more than 8,000 employees and a $2.55 billion budget, and is dedicated to ensuring that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. The goal of the City’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the City in a rapidly evolving and complex environment.  The Department will design and deliver expanded, shared services across departments and for the City to improve performance and save taxpayer money.  General Services consists of capital project management, fleet services, procurement, environmental services, property management, real estate services, landscape management, and other support services.  

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Professional

Summary

The City of Charlotte is seeking a Real Estate Division Manager within the Department of General Services. The selected candidate will manage a division of real estate professionals.  The division manager is responsible for brokerage services, overseeing and managing property acquisition, disposition, and appraisal processes for the city, and managing much of city’s property portfolio including leases.  The division manager is expected to provide senior management, high-level policy and strategic direction to the workgroup; to build and maintain exemplary professional relationships with city staff and external stakeholders; and to act as the primary point of contact for all matters relating to Real Estate Division’s services. The division manager is also a member of the Department’s Leadership Team, expected to contribute to the successful management of the Department and the City.  The division manager also works collaboratively with partner departments and consultants to ensure best delivery of real estate services.  

Major Duties and Responsibilities

  • This position is responsible and accountable for effective and efficient delivery of real estate services
  • Partner wit other departments' development and service experts in support of their service provision goals
  • Provide vision and direction to the City in the acquisition, disposition, appraisal and lease management services provided by the Real Estate Division
  • Manage and supervise staff, establish work plans, goals and objectives
  • Exercise good independent judgement and decision making and guide staff to make decisions which reflect the best interest of the citizens of Charlotte
  • Manage and motivate a group of professionals to provide effective, reliable, responsive and innovative service
  • Establish and implement division procedures and standards including needed change
  • Create and implement successful strategies for team success
  • Evaluate performance related to the division's goals and develop recommendations for future improvements
  • Establish and maintain effective working relationships with City executives, City Council, client Departments, business and community leaders and the general public
  • Provide customers (internal and external) with courteous, client focused services, expert technical advice, information, and consultation; ensuring that staff is accessible, provides seamless delivery, and responsive to needs
  • Oversee operating and capital budgets
  • Troubleshoot and resolve real estate issues, key decisions, and project status to leadership. Provide potential solutions to the issues, identifying opportunities and risks associated with each potential decision. Discuss proposed key decisions with leadership to ensure appropriate consideration prior to implementation
  • Demonstrate integrity, ethics, and strong political acumen
  • Demonstrate the skills and organizational intuitiveness necessary to foster citywide trust
  • Ensure technical competency of self and staff on a variety of projects
  • Performs other duties as assigned 



Knowledge, Skills & Abilities

  • Expert in the field of real estate brokerage services, property acquisition and disposition property appraisals, and portfolio management
  • Ability to provide oversight, review and supervision to real estate project managers to ensure compliance with all applicable federal, state, and local laws, regulations, procedures, and funding provisions. (For example, Federal Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970. (PL 91-646), as amended; The Surface Transportation and Uniform Relocation Assistance Act of 1987 (STURAA); The United States Department of Transportation (DOT); and The State of North Carolina.)
  • Excellent communication skills (both verbal and written)
  • Excellent customer service, collaboration, conflict management, interpersonal communication, and process improvement skills are essential
  • Ability to analyze complex administrative, operational and policy issues and make sound recommendations for resolution and effective implementation
  • Ability to establish and maintain effective working relationships with City executives, City Council and other public officials, business and community leaders and the general public
  • Progressive leadership experience in strategic planning, policy and procedure development, team management, conflict management and corporate social responsibility
  • Proactive, strong communicator, responsive, approachable, and comfortable managing conflict
  • Finance and business acumen in developing operational and capital budgets, procurement processes, contracting and financial analysis 
  • Proficient in Project Management principles, including planning, design, execution and delivery, and evaluation
  • Ability to effectively engage in a collaborative work environment; skilled in drawing out, analyzing, and implementing the diverse ideas of others
  • Computer skills at the intermediate level proficiency using Microsoft Office Suite Products (Word, Excel, Access)
  • Competencies and skills leading to success include being proactive, a strong communicator, responsive, approachable, and comfortable managing conflict
  • Ability to perform effectively in a fast-paced/high pressure environment
  • Successful candidate must have a valid driver's license and ability to receive and maintain a City Driving Permit

Minimum Qualifications

  • Requires a four year degree in real estate, economic development, public administration, business, or a related field with seven (7) years of experience or a four year degree in a related filed with a graduate degree in public administration, business administration or related with at least five (5 years of related experience
  • A North Carolina Real Estate Brokers License or the ability to obtain within six months of employment is required

Salary

  • Negotiable 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded. 

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

This position is being recruited through Keller Augusta.  Interested candidates must apply through the City of Charlotte job application portal and the Keller Augusta portal at https://www.kelleraugusta.com/job-listing/real-estate-division-manager.html.  

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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