The goal of the City of Charlotte’s General Services Department is to guide agencies through innovative and efficient deployment of resources to meet their missions and fulfill the needs of the city in a rapidly evolving and complex environment. The Department will design and deliver expanded, shared services across departments and for the City of Charlotte to improve performance and save taxpayer money. General Services consists of capital project management, fleet services, procurement, environmental services, property management, and other support services.
City Procurement, a Division of the General Services Department, is responsible for centralized governance and oversight of the City of Charlotte's procurement and contracting activities. The Division is comprised of four procurement teams, each responsible for a specific area of focus as an internal support organization to all city departments in the acquisition of Construction/ AES/ Facilities, Commodities, Services & Technology, and Transit Procurement Management. In addition, City Procurement manages the Asset Recovery and Disposal (ARD) Program, Corporate Procurement-Card Program, Corporate Compliance Program, Vendor Administration, the Charlotte Cooperative Purchasing Alliance (CCPA), and the Strategic Optimization Program (SOP).
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
City Procurement is seeking a Procurement Agent Lead to join the Services & Technology Procurement Team responsible with primary assignment to Aviation, and reporting to the Service & Technology Procurement Manager. They are responsible for performing all aspects of formal and informal procurement and contracting activities related to the acquisition of technology and services for the City of Charlotte. This position provides senior level procurement and contracting expertise and consultation in support of all procurement needs and requirements with a primary focus on Aviation’s technology procurement plan, which may include the acquisition of various technology, services, goods, and equipment.
Major Duties and Responsibilities
- Provides strategic consultation to facilitate procurement and contracting decisions, as well as project planning and management services, requirements, technical specifications, and scope development for all related projects
- Performs all procurement efforts utilizing statutory guidelines, policies, procedures, and best business practices
- Develops solicitation documents and facilitates informal and formal solicitation processes as required
- Provides leadership for more complex solicitations and procurements
- Provides senior level leadership on special project initiatives as assigned
- Develops and negotiates all contractual documents as may be required, including more complex technical contracts
- Identifies potential risks and solutions for risk mitigation in collaboration with City Legal, Risk Management, Internal Audit, and stakeholders
- Represents the City in dispute resolutions and works to ensure a strong contractually-guided professional business relationship with all vendors, contractors, service providers, subcontractors, and consultants
- Acts as a liaison between the City and vendors to ensure best value contracts to achieve win/win relationships
- Performs secondary contract administration, monitoring, and reporting as required
- Takes an active role in applying new, creative technologies, trends, and efforts (E-Procurement, Cooperative Purchasing) to procurements with the goal of keeping these entities at the forefront of best practices
- Interfaces with the City’s Charlotte Business INClusion Program to ensure participation and inclusion of small businesses in contracting opportunities while also supporting the program where appropriate in outreach and networking activities
Knowledge, Skills & Abilities
- Requires in-depth knowledge and hands-on experience with the solicitation and procurement of technology and services, including project management, contract drafting, negotiation, execution, management, and grant requirements
- Ability to effectively prioritize and manage more complex or highly technical procurements, including Citywide or cross-departmental projects.
- Requires working knowledge of local, state, federal, and cooperative procurement exemption and contracting methodologies
- Highly motivated, seasoned professional able to function with minimal supervision and across multiple procurement disciplines, in partnership with all levels of the organization
- Bachelor’s Degree and three to five years of related experience
- Candidates with previous purchasing experience with a government entity and/or services and technology specific purchasing experience are highly desired
- Candidates with strong understanding of and past experience with contract development, negotiation, and management
- Professional certification(s) (i.e. C.C.M., CLGPO, C.P.M, CPPO, and CPPB) is strongly desired
- Associate’s Degree and five years of related experience or a Bachelor’s Degree and three years of experience or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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