Management Analyst #2211-202700-01

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Under general supervision, in accordance with Federal Transit Administrations (FTA) regulations and Generally Accepted Accounting Principles (GAAP), the National Transit Database (NTD) analyst is responsible for the collection, compilation, comparison and analysis of raw statistical and summary data from operational materials and various sources to monitor transit performance indicators and transit service standards. 

• Data processing, analysis and reporting for all transit modes and transit related data within the agency.
• Collects, maintains, and analyzes data to prepare information for various monthly, quarterly, and annual performance reports, including all transit ridership, benchmarking, revenue and expenditure data.
• Coordinates, collects, and maintains relevant transit datasets and databases.
• Monitors, coordinates, and submits all National Transit Database (NTD) Reporting for the Division.
• Serves as the point of contact to the departments and coordinates the NTD annual reporting.
• Enters required data into NTD and follow up with any necessary information through the validation process by the deadline.
• Participates on trainings/webinars for new NTD and FTA requirements.
• Create and document monthly processes to compile NTD required information.
• Perform financial analyses to be used by CATS’ management to review revenue and expenditure trends and various project statuses.  Conduct quantitative analyses of information affecting financial impact of operational activities.
• Prepares the annual Group of North American Light Rail System Benchmarking (GOAL), and American Bus Benchmarking Group (ABBG) based on the NTD Reports with supporting documentation through data analysis and research.
• As part of your responsibility to support the CATS Safety Culture, report safety concerns and issues through the various methods established by CATS as outlined in the ASP.
• Other administrative duties as assigned

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

As of October 1, 2021, The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.  The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.