Administrative Officer Manager
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The City of Charlotte’s Human Resources Department is seeking a highly experienced Compensation Manager. This role will report to the Compensation Division Manager and will supervise departmental compensation staff.
The ideal candidate has demonstrated advanced level Excel skills, analytical skills, and the ability to work with and understand the needs of our various departments. The ideal candidate will also have a demonstrated reputation of strong problem solving, the ability to work under deadline, be highly responsive, and customer oriented.
A primary responsibility of this role is to provide direction and consultation to City departments with job classification and compensation issues.
The successful candidate is expected to perform a variety of duties. Examples include but are not limited to:
· Creates and administers pay guidelines and pay plans.
· Makes recommendations to management regarding new compensation policies and procedures.
· Key contributor to the design of compensation plans and programs.
· Coordinates the planning, administration, and communication of all compensation programs.
· Prepare presentations, reports, memorandums, as necessary to train and educate City staff regarding classification and compensation.
· Partner with departments to review job classifications and make recommendations for classifications that align with the City’s job structure.
· Create career paths by creating jobs and job series.
· Makes recommendations and evaluates compensation requests from departments.
· Research total rewards trends.
· Partner with Strategy & Budget to cost out changes to pay plans.
· Oversees conducting of surveys of benchmark pay and compensation practices of other municipalities.
· Recommend and maintain HR department performance indicators.
· Aid in creating and maintaining market rates in Market Pay software.
· Serves a backup to the Compensation Division Manager for the department budget preparation
· Serves as a lead role for lower -level staff.
· Experience with an integrated HR/Payroll system such as PeopleSoft or Workday and a market pricing software such as Market Pay is preferred.
· Certified Compensation Professional (CCP) certification is preferred.
· Municipal, state, or non-profit work experience
· Bachelor’s degree in Human Resources Management, I/O Psychology, Business, or a related field OR an equivalent combination of education and relevant work experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
· Requires five years of related experience in compensation and classification.
· Proficiency in Microsoft Excel, including look up tables and pivot tables. Experience in employee or customer relations.
· Some compensation certification classes required.
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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