Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
This is professional work in the development and implementation of the City of Charlotte Fire Department,
as well as high-level administrative support, difficult and complex clerical,
administrative and technical duties. The
Recruiter will support the overall service delivery of recruitment modes
that
cover a broad range of strategies, initiatives and coordinated efforts
aimed at attracting individuals for operation positions. Duties will involve providing
administrative support to various members of Fire Administration. The ability
to exercise considerable initiative, independent judgment and discretion is
required.
Major Duties and Responsibilities
- Work collaboratively with CFD-HR and the CFD PIO office to
enhance the full cycle recruitment and marketing process for the Department.
- Consult with hiring managers and CFD-HR to understand job
requirements and develop strategic sourcing strategies.
- Explore business needs, source, recruit, and identify
qualified applicants and applicable recruiting forums.
- Build professional networks and community relationships
to attract passive applicants.
- Create interview guides and applicable pre-screen
activities
- Source and recruit candidates using city’s JobAps
applicant tracking system.
- Assist in overseeing the administration of hiring
assessments and testing procedures in accordance with federal, state, and local
legal standards.
- Assists in
administration of background screening and pre-employment activities required
to properly onboard new employees
- Serve on citywide recruitment committees.
- Perform special assignments for department; prepare
periodic, special reports, demographic reports, and market data reports as
requested.
- Participate in development of annual recruiting strategy,
budget, and expense reconciliation.
- Schedule, attend, and participate in recruiting events
with appropriate SMEs to generate applicants.
- Interact and promote a positive image with the public in
a professional and respectful manner.
- Ability to function, both mentally and physically in an
unpredictable, fast-paced work environment
- Perform related duties and responsibilities as assigned.
Knowledge, Skills & Abilities
- Solid
ability to conduct, recommend and guide managers on different types of
interviews.
- Proficient
in skill and behavioral based interviewing
- Possess
excellent communication and intrapersonal skills, both orally and in writing.
- Possess
strong decision-making skills with ability to apply critical thinking skills.
- Ability
to facilitate meetings and workshops.
- Ability
to identify, analyze and provide recommendation on recruiting processes and
procedures.
- Ability
to analyze complex information and to exercise independent judgment in arriving
at conclusions.
- Demonstrated
knowledge/experience using job boards, social media, direct sourcing, and
referral programs.
- Ability
to maintain a high-level of confidentiality.
- Knowledge
of human resource, training and recruiting best practices, policies, and
procedures.
- Possess
good organizational and time management skills.
- Excellent
persuasion and negotiation skills coupled with the ability to work
collaboratively across the department.
- Possess
effective customer service skills.
ADA and Other Requirements:
- Positions
in this class typically require: grasping, talking, hearing, seeing,
and repetitive motions.
Physical Requirements:
- Essential
and marginal functions may require maintaining physical condition
necessary for sitting, standing, climbing, or walking extended periods of
time
- Light
to moderate lifting and carrying; some crouching, stooping, squatting,
crawling, reaching, pushing, and pulling when performing tasks
- Adequate
vision, hearing, and speech required
Sensory Requirements:
- Concentrated
and attentive use of one or more senses (visual, audio, and other sensory
modalities) for proof reading, data entry, tabulating data
- Ability
to operate in an environment with frequent interruptions from people and
or noises, which in return could result in some level of stress, fatigue,
or strain
- Comprehensive
of written information in work related documents
- Ability
to hear, understand, and distinguish speech.
Working Conditions:
- Work
is performed in an outdoor and indoor office environment with moderate
exposure to atmospheric conditions; moderate exposure to environmental
conditions (such as officers, community members, etc.); and frequent
exposure to computer screens, files and phone.
- Ability
to sustain prolonged concentration, problem-solving, and decision-making
skills during physical exertion and/or working in stressful environments
Preferred Qualification
- PHR, HRCI, SPHR, or SHRM-CP
- Combination of training and development and recruiting
experience
- Experience
in recruiting a wide range of positions and government recruiting.
- Major
course work in human resources and/or business/public administration.
Minimum Qualifications
- Requires a bachelor's degree and 3-5 years of full
lifecycle recruiting in a contract, corporate and/or agency environment.
- Must have strong oral, written communication,
interpersonal and team skills combined with effective communication strategies.
- Proven track record implementing full lifecycle
strategies to attract and hire qualified candidates.
- Must be
proficient in Microsoft 365 Office products.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
The City of Charlotte requires proof of
COVID-19 vaccination as a condition of employment for any new City of Charlotte
employees. The City is an Equal Opportunity Employer, and as such, will
consider reasonable accommodations as required by law.
How To Apply
Apply online.
Please submit a resume along with your
application.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
If you have technical issues submitting your application, click
here.