Introduction
Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews and Pineville. Charlotte Water’s FY 23 budget is $535M and a five-year capital program of $2.5 billion. We enjoy the highest credit ratings from all three major credit rating agencies as a result of sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.
Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Responsible for providing GIS support to CLTWater departments, including analyzing spatial data, implementation, administering, and maintaining GIS systems, performing spatial analysis and reporting, assisting and serving as a subject matter expert for end users and providing GIS support.
Major Duties and Responsibilities
• Working knowledge of water and wastewater systems.
• Development, maintenance, analysis and distribution of large-scale Enterprise GIS databases within an ArcSDE environment.
• Cartographic skills are required for map design as well as web-based mapping solutions.
• Possess an extensive working knowledge of the ESRI ArcGIS 10.x Desktop software suite.
• Foundational knowledge of ESRI’s Utility Network design within the ArcGIS Pro environment.
• Maintains Citywide or Departmental ArcGIS Components or Enterprise Systems. Translates data from source data collection systems and/or source documentation into geodatabase formats.
• Knowledge of a variety of ArcGIS tools to prepare reports, perform research and present results of data analytics, including technology and data recommendations.
• Proficiency with ArcGIS extensions Network Analyst, 3D Analyst and Spatial Analyst are required.
• Analyzes, benchmarks, and validates data and metrics using data analytics, prediction, and field observations.
• Assists with ongoing support of software and hardware solutions.
• Recommends technology solutions, integrates customer requirements, and identifies opportunities to improve processes.
• Coordinate, plan, and support simultaneous tasks and GIS projects; query data; prepare and deliver reports to the immediate supervisor and others.
• Read and interpret preliminary record and as-built documentation.
• Working knowledge of ArcGIS Online is required to share, store, and present data.
• Serve as a point of contact for Project Managers for assistance related to GIS.
• Assist with fulfilling internal and external data requests.
• The candidate must have the technical agility, focus, flexibility, enthusiasm, and vision to complement and enhance the Charlotte Water GIS Team
• Performs other GIS related work as required.
Knowledge, Skills & Abilities
Knowledge of:
• Experience with importing, exporting, creating, and analyzing data in ArcGIS 10.x is required
• Foundational knowledge of ESRI’s Utility Network design within an ArcGIS Pro Environment is required
• English grammar, spelling, and punctuation
• Modern office procedures, methods and computer equipment
• ESRI Application suite including a working knowledge of ArcGIS Desktop and ArcGIS PRO
• Database structure
• Data management and data analytics
• Geoscience techniques and geographical information system software
• Data workflow, system architecture, design, and implementation protocol
Skilled in:
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
• Troubleshooting
• Project management
• Customer service
Ability to:
• Meet schedules and deadlines of the work
• Understand and carry out oral and written directions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Communicate effectively, both orally and in writing
• Perform spatial analysis
• Clean, collate, analyze, and interpret geospatial data
Minimum Qualifications
High School Graduate or Equivalent and five years related work experience
OR
Associate's Degree from an accredited college or university in GIS Systems or a related field with three (3) years related work experience in geospatial analysis, including prior experience with ESRI
OR
Bachelor's Degree from an accredited college or university in GIS Systems or a related field and one (1) year related work experience in geospatial analysis, including prior experience with ESRI
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Required Licenses or Certifications
• Valid NC Drivers licenses
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
As of October 1, 2021:
The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.
The city is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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