The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect. The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community. The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.
The Senior Human Resources Specialist serves as a hiring specialist with the Human Resources Division of the Charlotte-Mecklenburg Police Department. This position will be part of a coordinated effort to develop a model and best practice recruitment strategies in collaboration with the City's Talent Acquisition Program. The successful candidate will have a proactive and strategic mindset, strong attention to detail, the ability to maintain accurate records and reports, the ability to work under pressure and time manage in a high-paced environment.
Major Duties and Responsibilities
- Manage daily recruitment process to include: (ensuring positions are posted within PeopleSoft, E-Recruit Module, JobApps processing new hires for civilians, answer general recruitment questions, update recruiting materials and conducting new hire orientation).
- Perform job and task analysis to document job requirements and objectives.
- Create and maintain a pipeline and network to find qualified candidates.
- Develop and track facets of the recruiting and hiring process so that the processes are transparent and measurable.
- Assist in the administration of the recruiting process for most positions throughout the Department.
- Assist departments throughout the selection process, ensuring appropriate procedures are conducted in the selection of candidates.
- Analyze information provided on employment applications and determine the suitability of applicants for employment.
- Prepare and maintain a variety of weekly and monthly KPI reports.
- Assist in succession planning and workforce planning for the department.
- Coordinate the interview process with hiring managers.
- Assist in developing interview questions and selection of diverse interview panels.
- Assist in conducting HR audits and other department audits.
- Evaluate the performance of direct reports if applicable.
- Knowledge and experience in conducting all levels of recruitment and HR processing functions.
- Perform other duties as assigned.
Knowledge, Skills & Abilities
- Plan, direct, and work as a team with colleagues to establish effective working relationships with all stakeholders
- Carry out assignments using own initiative & minimal instructions
- Work independently & handle dynamic timelines
- Identify proactive solutions & demonstrate critical thinking
- Communicate effectively through written & verbal communication
- Learn quickly & adapt to changing organizational priorities
- Establish & maintain effective working relationships internally and externally clients
- Exhibit excellent customer service, public-speaking, presentation, facilitation skills
- Knowledge & experience in conducting all levels of recruitment and HR processing functions
- Proficiency in Microsoft Office
ADA and Other Requirements:
Positions in this class typically requires grasping, talking, hearing, seeing, and repetitive motions.
- Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time.
- Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
- Adequate vision, hearing, and speech required.
- Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data.
- Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue, or strain.
- Comprehensive written information in work-related documents.
- Ability to hear, understand, and distinguish speech.
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone. Shiftwork may be required for essential and non-essential staff
Associate Degree with three (3) years of related experience
High School graduate or General Educational Development (GED) with three (3) years of related experience
Associate Degree with one (1) year of experience
Conditions of Employment
The City’s Background Check Policy requires background
checks to be conducted on final internal or external candidate(s) applying for
any position with the City of Charlotte. The type of information that will be
collected as part of a background check includes, but is not limited to:
reference checks, social security verification, education verification,
criminal conviction record check, and, if applicable, a credit history check,
sex offender registry and motor vehicle records check.
Background checks must be in compliance with all
federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The
checks must be consistent with the guidelines set forth by these laws requiring
organizations to obtain a candidate’s written authorization before obtaining a
criminal background report, motor vehicle records check or credit report; and
to properly store and dispose of information derived from such reports.
The City of Charlotte requires proof of COVID-19
vaccination as a condition of employment for any new City of Charlotte
employees. The City is an Equal
Opportunity Employer, and as such, will consider reasonable accommodations as
required by law.
Final candidates must pass a pre-employment
drug-screening test and physical examination. During the selection process,
candidates may be asked to take a skills test, and/or participate in other
How To Apply
Federal law requires employers to provide reasonable
accommodations to qualified individuals with disabilities. Please tell us if
you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human
Resources Department lobby where we have workstations available. Our office is
located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are
Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City
Anyone seeking an accommodation to apply for a job may
call (704) 336-2285 for assistance or you may email questions to
The City of Charlotte is a drug and alcohol-free workplace.
- Paid weekly
- 10 days annual paid vacation (full-time employee)
- 12 days annual paid sick leave (full-time employee)
- 11 holidays (special rules may apply to some jobs) and one floating personal day
- Military, jury duty, funeral & school support paid leave
- Health, dental, vision & life insurance coverages
- Employer paid short-term disability program
- Coverage under the NC Retirement System or the Charlotte Firefighters' Retirement System (if a firefighter) pension plans
- Employer contribution to the City's 401(k) plan
- 401(k) & 457 voluntary deferred compensation programs
- Flexible spending account and health savings account programs
- Free and confidential Employee Assistance Program
- Educational reimbursement for approved college education
- Early Retirement Options
Employee Learning & Development Opportunities:
- Business skills development
- Diversity initiatives
- Leadership development initiatives
- Technology training
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