Absence Management Specialist #2210-200700-02

Date Opened: Monday, October 31, 2022 8:00 AM
Close Date: Monday, November 21, 2022 11:59 PM
Section: Human Resources

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Administrative

Summary

The City of Charlotte’s Human Resources Department is seeking a Human Resources (HR) professional to serve as an Absence Management Specialist. This role is part of a team with cross-discipline functions. The ideal candidate is one who has demonstrated experience and knowledge of the Family Medical Leave Act (FMLA), and a strong familiarity with the Americans with Disabilities Act (ADA), and the Americans with Disabilities Act Amendments ACT (ADAAA).

Major Duties and Responsibilities

• Demonstrated knowledge and experience of FMLA law

• Serves as the primary FMLA liaison between the City’s 3rd party vendor and internal departments within the City

• Assist HR staff within departments with FMLA related inquires, analyzing complex cases, mitigating risk, and problem solving

• Works with the 3rd party vendor to triage cases, understand internal and external processes, and system related matters

• Partners with stakeholders to determine risk mitigating solutions, ensure that policies, and all applicable state and federal laws are being adhere to

• Assist with developing and implementing FMLA related education and trainings

• Collaborates with the Absence Management Business Partner on FMLA cases that may transition into ADA files

• Partners with a variety of City departments to effectively oversee the process such as, but not limited to, Worker’s Compensation, Risk Management, and Workforce Development and Recruitment

• Use metrics to analyze data, identify trends and gap areas, research and stay abreast of industry best practices

• Build rapport and establish relationships, collaborate, conduct meetings with stakeholders, and readily available to work in person when needed

• Performs other related job duties as assigned

Knowledge, Skills & Abilities

• Strong familiarity with employment laws (ADA, ADAA, Wage and Hour, GINA, Title VII, USERRA)

• History or performing risk mitigation measures

• Effective oral, written, and interpersonal communication; ability to conduct presentations in group and one- on-one settings

• Intermediate level of competency in Microsoft Office software applications

• Ability to demonstrate technical competencies with leave management software systems

• Proficiency with prioritization, organization, and coordination abilities to work on multiple projects in a fast- paced environment with tight deadlines.

• Ability to adapt and manage multiple priorities in a dynamic environment

• Proven competence with critical thinking skills and the ability to influence without direct authority

• Ability to analyze data, demonstrate tactical skills for immediate needs, and strategically for future needs

• Ability to report into the office as requested by the department.

Minimum Qualifications

High School Graduate or Equivalent and five years related work experience

Associate's Degree and three years related work experience

Bachelor's Degree and one level related work experience

Master's Degree

Salary

Commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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