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Administrative Officer #2210-200300-01

Date Opened
Saturday, October 15, 2022 8:00 AM
Close Date
Thursday, January 26, 2023 8:00 PM
Planning Design & Development
  • $45,615-$51,316 Commensurate with Experience
Employment Type
  • Full Time


The Administrative Officer will support the administration of the Planning, Design & Development Department’s Entitlement Services Division.  This position’s responsibilities are focused on rezoning process support and general administrative functions. Work is performed with close to general supervision depending on the nature of the assignment and evaluated based on work products and results.  


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Major Duties and Responsibilities

  • Coordinates the City Council Zoning, and Zoning Committee meeting notebook by compiling and assembling information, overseeing printing process and creating a digital version of agenda with hyperlinks and document navigation links.
  • Prepares and executes courtesy and legal mail notifications in accordance with NC State Law and Council policies.
  • Provides support to the Zoning Committee of the Planning Commission, special task forces, and committees.
  • Provides assistance by serving as back-up for department receptionist; arranging calendar appointments and meetings; preparing mailings; screening calls, visitors, and mail; answering or referring inquiries and complaints to appropriate persons; processing confidential matters; and performing other technical duties related to division operations.
  • Supports all facets of community engagement, including coordinating meeting logistics and front-line support at meetings, often outside of regular business hours.
  • Prepares verbatim and summary meeting minutes, often involving complex specialized and technical language.
  • Prepares and edits letters, memoranda, agenda requests, resolutions, and other such information.
  • Enters and sorts data and produces a variety of moderately complex reports.
  • Maintains records for projects & contracts.
  • Replies to inquiries for information from employees and members of the public.
  • Assists in the budget preparation process by projecting standard items. 
  • Compiles budget requests & checks for accuracy / completeness.
  • Monitors monthly status of funds.
  • Coordinates requests for transfer of funds.
  • Processes invoices / other financial & administrative transactions. 
  • Performs other administrative & clerical responsibilities, as needed.

Knowledge, Skills & Abilities

  • Thorough knowledge of business English / spelling / punctuation / arithmetic
  • Considerable knowledge of the principles / methods of office management & of modern office procedures / systems / equipment
  • Ability to work independently on responsible / confidential clerical & related administrative / technical / secretarial tasks
  • Knowledge of budget administration & accounting
  • Knowledge of research methods & techniques
  • Knowledge of business or public administration / financial reporting / accounting procedures
  • Ability to collect / complete / organize / analyze / interpret financial reports as required for special & ongoing management needs
  • Ability to perform accurate & rapid calculations
  • Prepare clear & concise reports using research work performed on statistical skills
  • Ability to establish effective working relationships with other employees & members of the public
  • Ability to carry out assignments based upon brief & general instructions
  • Ability to communicate effectively orally & in writing
  • Ability to deal with the public tactfully & courteously.
  • Ability to compose effective & accurate correspondence.
  • Proficient in technology applicable to work required of the position
  • Valid driver’s license with no more than 6 points 
  • Ability to obtain a City driving permit

Minimum Qualifications

High School diploma/GED with one year of relevant work experience; or an Associate’s degree; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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