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HNS Office Assistant - Code Enforcement #2210-000400-01

Office Assistant (Hourly Grade 6)

Date Opened
Monday, October 03, 2022 2:30 PM
Close Date
Monday, October 17, 2022 11:59 PM
Section
Housing & Neighborhood Services
Employment Type
  • Full Time

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of four major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives, Code Enforcement, which works to improve the appearance of communities and maintain standards of living, Housing Services, which provides a wide array of programs and services for families residing the City of Charlotte, as well as CharMeck 311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County.

Function

Community

Summary

Assists the Code Enforcement Inspectors and Supervisors in their assigned Service Area in carrying out the day-to-day operations of the Code Enforcement division and identifies opportunities to improve and enhance the business processes. Additional responsibilities include major administrative functions, such as fiscal administration, research, and analysis and preparation of documents and reports.

Major Duties and Responsibilities

Provides clerical support to one of six Housing & Neighborhood Services (H&NS) Teams located in offsite facilities. Position reports to H&NS Service Area Leader and works with inspectors and other staff to support site operations and other business needs. Duties include data entry on City and H&NS computer applications, performance of administrative functions necessary for the correct and timely distribution of notices, citations and penalties involved in the Code Enforcement process, maintaining program files and records, and assembling and organizing data.

Knowledge, Skills & Abilities

  • Ability to develop creative solutions to complex problems
  • Demonstrate excellent written and oral communication skills
  • Ability to deal effectively with customers, users, technicians, vendors and consultants
  • Effective and courteous interaction with the public as the customer service contact for a site office
  • Ability to learn the different steps on the housing, health and sanitation and zoning processes 
  • Ability to handle time-sensitive projects and meet deadlines

Preferred Qualification

  • Completed courses in business and secretarial subjects
  • Good organizational, written, and verbal skills
  • Proficient use of Microsoft Word, Outlook, and Excel 

Minimum Qualifications

Requires a high school diploma or equivalent along with one year of relevant work experience or an associate degree with no experience, plus proficiency with Microsoft office.

Salary

The salary range for this position is $39,614-$40,207, commensurate with experience.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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