The Innovation and Technology department for the City of Charlotte is currently recruiting for a Cyber Security Analyst. This crucial role will be responsible for protecting information systems by managing Payment Card Industry (PCI) compliance, coordinating response to cyber security incidents, and researching and maintaining awareness of the latest cyber threats and vulnerabilities. This role is also responsible for performing eDiscovery records searches and providing resulting records to the City Attorney’s and City Manager’s offices. This person will work with the Cyber Protection team to automate cyber security processes and plan, develop, and coordinate cyber security projects as needed.
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Major Duties and Responsibilities
- Complete eDiscovery searches and provide relevant records to requesting departments.
- Maintain eDiscovery systems, provide recommendations for eDiscovery innovations, and manage projects to improve the eDiscovery process.
- Develop scripts and software to automate cyber security processes.
- Respond to system and threat alerts and take appropriate response actions.
- Perform audits and assessments of processes involved in credit card payments.
- Perform internal and external vulnerability scans of the City’s information systems.
- Execute and coordinate Information Technology projects, including management of remediation plans for any security gaps discovered during audit, assessment, or scanning activities.
- Evaluate requests for elevated permissions and security policy exceptions.
- Perform other related duties as assigned.
Knowledge, Skills & Abilities
- Strong communication skills and the ability to work well in a dynamic, cross-functional team environment.
- Basic knowledge of investigation, correlation, and response to alerts in a SIEM system.
- Basic knowledge of computer forensic investigation techniques and processes.
- Basic knowledge of vulnerability management and remediation of discovered vulnerabilities, including vulnerability assessment and management of remediation plans for cyber security gaps.
- Basic knowledge of managing an organization’s compliance with standards and regulations such as PCI DSS, CJIS, or HIPAA.
- Basic knowledge of eDiscovery processes and procedures, including knowledge of search and data delivery methods.
- Basic knowledge of eDiscovery system management, including building, administering, operating, and tuning such systems.
- Basic knowledge of scripting languages such as PowerShell, python, or bash.
- Basic knowledge of vulnerability assessment tools such as Tenable Nessus, Qualys VM, Nmap, or Metasploit.
- Basic knowledge of cyber security policy and process development, including the ability to clearly document policies and processes.
- Basic knowledge of project management concepts, including the ability to coordinate and execute IT security projects.
- Basic knowledge of Microsoft Active Directory and Windows operating systems.
- CISSP and GCIH certifications.
- 3+ years coordinating and executing Information Technology projects.
- Baccalaureate or Associate’s degree in Computer Science, Information Security, or similar technology.
- 3+ years of experience in Information Technology or Cyber Security
- The equivalent combination of education and experience necessary to perform the essential job functions
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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