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Animal Control Supervisor #2209-331200-01

Date Opened
Friday, September 16, 2022 2:11 PM
Close Date
Friday, September 23, 2022 11:59 PM
  • $46,975.00 - $52,847.00/year
Employment Type
  • Full Time


The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect. The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community. The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Animal Control Supervisor requires a mastery of skills, including the application of highly specialized and/or technical training, skills and knowledge to ensure the protection of citizens and property, and safekeeping of animals through enforcement of state laws and local ordinances.

Major Duties and Responsibilities

  • Coordinates, directs, assigns, inspects and reviews the work of assigned personnel to ensure established performance standards, sanitation requirements and safety requirements are met.
  • Participates in the formulation and implementation of departmental and bureau policies, procedures, rules and regulations.
  • Prepares daily lineups and monthly schedules to ensure adequate staffing levels.
  • Assist in the development of policies, procedures, rules and regulations for assigned personnel.
  • Performs specialized assignments as requested, to include chemical immobilization and intravenous euthanasia, and ensures that all animals are handled with care and compassion.
  • Serves as the bureau representative in preparing and presenting cases for administrative hearing as a result of written orders, animal's seizures and dangerous dog declarations.
  • Responsible for the ordering, inventory, proper maintenance and use of equipment assigned to personnel. This includes meeting recommending preventative maintenance schedules for motorized equipment.
  • Imposes sanctions against animals and owners. Declares animals dangerous and order the seizure of animals for the protection of the public.
  • Meets with other departments, public officials, community and civic groups to educate them and enlist their cooperation and support for animal control programs and functions.
  • Meets with other section supervisor/managers to coordinate the activities of administration, enforcement, customer service, dispatch and sheltering.
  • Conducts administrative investigations and accurately completes case files for recommendations concerning disciplinary actions regarding bureau employees.
  • Respond to emergencies in complex field situations especially those that may receive high profile in the media and serves as the media spokesperson.
  • Performs other duties as assigned.

Knowledge, Skills & Abilities

  • Considerable skill establishing and maintaining effective communication and working relationships with employees, city officials, private organizations and the general public.
  • Through knowledge of state and local animal control laws and ordinances, municipal policy and procedure, and knowledge of technical and operating principles, practices and procedures of law enforcement.
  • Knowledge of basic principles and methods of supervision and management.
  • Ability to deal with the public in courteous, tactful and effective manner.
  • Knowledge of basic computer operations.
  • Able to work different shifts and varying days off.
ADA and Other Requirements
Positions in this class typically require: grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:
  • Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing or walking extended periods of time.
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks.
  • Adequate vision, hearing, and speech required.
Sensory Requirements:
  • Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.
  • Ability to operate in an environment with frequent interruptions from people and/or noises, which in return could result in some level of stress, fatigue or strain.
  • Comprehension of written information in work-related documents.
  • Ability to hear, understand, and distinguish speech.
Working Conditions:
Indoor/Outdoor environment; may enter a residence containing a deceased person to remove an animal; work in an variety of environmental and weather conditions in indoor and outdoor settings; regular exposure to fumes or airborne particles, animal transmitted diseases, exposure to fractious, frightened, dangerous animals; mental and emotional stress from euthanasia; contact with irate/emotional pet owners and victims; frequent exposure to wet and/or humid conditions and vibration; potential for contact with toxic or caustic chemicals; the noise level in the work environment is usually loud.

Other Requirements:
Successfully complete and pass a pre-employment hearing and respirator clearance evaluation. Failure to successfully pass all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.

Minimum Qualifications

  • Must be able to lift animals up to 100 pounds
  • Must have a certification in chemical immobilization or have the ability to complete training and receive certification within one year of service
  • Must possess a valid North Carolina or South Carolina Driver's License
  • High School Graduate or Equivalent with 5 years experience or Associate's Degree with 3 years of experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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