Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manage hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
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This is a high-level technical and administrative role managing the consultant inspection staff hired to conduct construction inspections of Storm Water Services storm drainage improvement projects to ensure compliance with local, state, and federal specifications. This position reports to a Construction Manager. Work requires the use of technical expertise, judgment, and discretion. Work is performed under limited supervision and is reviewed for completeness and adequacy of results obtained. Work involves considerable contact with the public, contractors, consultants, and other City employees.
Major Duties and Responsibilities
- Manages contracts, contractors, and inspection services of storm drainage repairs and construction for compliance with contract documents.
- Meets with contractors, consultants, private utility representatives, and Storm Water Services staff regarding future and current projects; coordinates work with contracted construction inspectors; coordinates work with other agencies; informs project team members of key developments.
- Assists with utility coordination and relocation needs.
- Facilitates and provides support for escalated resident and property owner construction-related concerns and complaints
- Assists with inspection and construction administrative functions.
- Monitors related testing.
- Reports significant issues that arise in the field to Project Manager and Construction Manager.
- Explains and interprets plans, standard and special construction specifications and regulations; resolves problems relating to quality of materials, construction techniques, and workmanship.
- Evaluates submittals, sub-contractors, material suppliers and certifications, design mixes, construction equipment, schedules, and procedures.
- Initiates minor modifications in the field to avoid project delays. Provides Project Manager with recommendations for significant or complex changes.
- Reviews project files and documents for timeliness, accuracy, and appropriate organization.
- Authorizes payments to contractors and contracted inspection services.
- Prepares reports and estimates as necessary.
- Attends pre-bid, pre-construction conferences, final and warranty walks and answers questions about field conditions and special issues. Attends other required meetings.
- Prepares change orders that become necessary as a part of the contract documents.
- Reviews and approves of as-built drawings.
- Responds to project-related concerns from internal and external customers.
- Responds to calls and works as needed outside of normal work hours to resolve urgent problems.
- Creates, maintains, and updates inspection training resources and training sessions
- Mentors inspection staff.
- Performs other related job duties as assigned.
Knowledge, Skills & Abilities
- Thorough knowledge of materials, methods, and practices used in various types of site and utility construction and critical construction stages for the detection and correction of defects and violations.
- Thorough knowledge of possible defects in construction and effective correction measures.
- Extensive knowledge of construction contract language, construction standard and special specifications, plans, codes, regulations, CLT WATCH traffic control requirements, CLTWater sewer and water repair specifications, and materials testing.
- Skills to perform difficult and technical computations and make estimates.
- Skills to interpret, explain, and enforce specifications and regulations firmly, tactfully and impartially.
- Ability to establish and maintain effective working relationships with residents, business owner, co-workers, contractors and the general public, and represent Storm Water Services in a professional manner.
- Skill in communicating, both verbally and in writing.
- Ability to work with diverse teams.
- Ability to qualify for a City driving permit.
- Degree in civil engineering, civil engineering technology, construction management, or related field
- Minimum of seven (7) years of direct public or private work experience in storm drainage installation and roadway construction
- Experience with geospatial information systems, topography, waterline, sanitary sewer, and storm water systems, and reading plans
- Storm water infrastructure maintenance and construction of roadways
- Supervisory experience
- High school or GED equivalent and seven (7) years of experience in site and utility construction and field inspections involving construction contracts, preferably related to municipal storm drainage facilities.
- OR Associate degree in civil engineering technology from an accredited school and five (5) years of related work experience in site and utility construction and field inspections involving construction contracts, preferably related to storm drainage facilities.
- OR an equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job functions.
- $64,186 - $80,233 Commensurate with Experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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