Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manages hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
This position is based in Storm Water Services and will oversee all land development activities that support Storm Water Services’ strategic priorities, including engineering and erosion control activities, ensuring policies, ordinances and development standards are implemented correctly. This position is also responsible for ensuring the Storm Water Services Land Development Team activities support the goals of the City’s Development Center, ensuring good customer service, timely reviews, and team-oriented problem solving.
Major Duties and Responsibilities
- Manage 16 positions in the Land Development Engineering and Erosion Control teams
- Oversee compliance and enforcement of land development activities with respect to all local ordinances governing stormwater management and erosion control
- Oversee implementation of the stormwater chapters of the Unified Development Ordinance, including developing processes and procedures for reviewing small infill development.
- Review rezoning petitions for stormwater impacts as part of the City’s rezoning process
- Ensure proper balance of regulatory authority and customer advocacy
- Coordinate and maintain positive relationships with multiple agencies, including but not limited to Planning, CDOT, Charlotte Water, Charlotte Fire Department, Mecklenburg County, NCDOT, NC Department of Environmental Quality, US Corps of Engineers, and CATS
- Represent Storm Water Services in the City’s Development Center, and represent the City’s Land Development interests within the Storm Water Service organizational structure
- Work with other Storm Water Services staff on development and implementation of ordinance amendments or other changes in regulatory practices
- Engage directly to resolve controversial, complex, or high priority development
- Represent Storm Water Services on the Development Services Technical Advisory Committee
- Work with the Storm Water Services Budget Manager to develop annual user fees
- Manage operating budget supporting Land Development operations
- Ensure core values of Storm Water Services and Citywide Land Development are communicated, encouraged, and modeled within the Storm Water Services Land Development Team
- Conducts resource planning to ensure proper level of staffing with changing development conditions and supports organizational adjustments where needed to provide effective overall management
- Support professional growth and development of Land Development staff
- Performs other duties as assigned
Knowledge, Skills & Abilities
- High level of technical competence in the areas of engineering, stormwater principles, and permitting processes
- Ability to perform and train others to perform engineering reviews of development plans
- Proficient in applying hydraulic and hydrologic modeling principles and methods and the use of HEC-1 and HEC-RAS software
- Ability to understand and effectively provide oversight of and support for the erosion control team
- Ability to evaluate competing objectives and ability to facilitate consensus with developers, consulting engineers, and other city staff
- Ability to determine appropriate level of regulation and flexibility where necessary
- Ability to communicate information to technical and non-technical audiences both verbally and in writing
- Ability to manage an operating budget and lead in the establishment of annual user fees
- Strong leadership and communication skills to develop and support employees
- Ability to ensure an environment of inclusion for employees
- Ability to drive results with attention to key metrics, reporting, and performance accountability
- Ability to drive process enhancements
- Demonstrate high level of self-awareness and emotional intelligence
- Display high level of resiliency, able to face difficult situations and manage conflicts effectively
- Ability to establish and maintain effective working relationships with City executives, City Council and other public officials, business and community leader, city staff and the general public
- Ability to perform effectively in a fast-paced, high-pressure environment
- Proficiency with Microsoft Office Suite Products (Word, Excel, Access, and PowerPoint) and ability to learn other systems as needed
- Knowledge and experience in storm water management, engineering principles, and land development permitting practices.
- Supervisory experience
- Bachelor’s Degree in Engineering and five (5) years of related experience or Master’s Degree and three years of experience
- Registration as a Professional Engineer (PE)
- $88,579 - $110,724 Commensurate with Experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Please note that all job offers are contingent upon an applicant successfully passing a new hire background check, drug screening, and proof of COVID-19 vaccination. If an applicant does not pass the background screening or vaccination requirement, the offer will be rescinded.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
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