Skip to Main Content

Insurance and Risk Manager - Insurance #2209-227300-01

Date Opened
Monday, September 19, 2022 10:00 AM
Close Date
Monday, October 10, 2022 5:00 PM
  • $90,387 to $100,000 annually commensurate with level of experience
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Finance Department partners with customers to achieve their service goals through sound management of finances. Finance provides strategic financial planning, accounting, and reporting services to the city, processes citywide accounts payable and accounts receivables, manages the investment of city funds and issuance of debt instruments, and provides risk control and prevention for the city.




The purpose of this job is to manage the procurement of insurance coverage for assigned departments, units, or agencies. Reviews contract language for all entities, reviews and approves insurance certificates for contracts. Provides risk management guidance to all entities regarding insurance coverage, building values, property contents coverage, cyber insurance management and underwriting and special project management.

Major Duties and Responsibilities

Assist the Chief Risk Officer with identifying exposure to financial loss.
Monitor the self-funded and insurance programs of the City, County, Schools, and other quasi-governmental entities served by the Risk Management Division.
Oversee insurance renewal process and coordinates underwriter meetings. Reviews contract language for City, Board of Education, and County contracts. 
Provide risk management guidance to all entities regarding insurance coverage, building values, property contents coverage, cyber insurance management and underwriting, and special project management as assigned. 
Respond to interrogatories and affidavits in response to insurance coverage.
Supervise and oversee staff performance. 
Provide evidence of insurance and audit premiums for all workers compensation programs.
Prepare and deliver data for annual reports and renewals.
Review and advise on types and levels of insurance for contracts and agreements.
Inform the Insurance and Risk Manager of Liability and Claims on appropriate excess coverage.
Review and maintain insurance policies and maintains the schedule of insurance.
Prepare annual insurance budget and indications for the city, county, schools, and other associated entities.
Create insurance training programs specific to organizational needs.
Perform related work as required.

Knowledge, Skills & Abilities

Knowledge of:
English grammar, spelling, and punctuation
Principles and practices of basic bookkeeping
Modern office procedures, methods, and computer equipment
Insurance market and structure
Risk management principles
Financial and insurance claim reporting software and systems
Skill in:
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships 
Performing a variety of duties, often changing from one task to another of a different nature
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Public speaking and presentation
Project management
Data analysis
Ability to:
Meet schedules and deadlines of the work
Understand and carry out oral and written directions
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Communicate effectively, both orally and in writing
Manage broker and carrier relations.
Focus on details
Supply insurance documents for business
Distill complex information into understandable format
Apply significant independent judgement and discretion

Preferred Qualification

Master’s degree with three (3) or more years of relevant work experience
Local government experience

Minimum Qualifications

Bachelor’s degree from an accredited college or university in insurance and risk management or a related field

Five or more years of related work experience in insurance and risk management including the supervision of staff 

North Carolina Claims Adjuster license or Associate in Risk Management for Public Entities (ARM-P) designation

Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities necessary to perform the essential job functions


$90,387 to $100,000 annually commensurate with level of experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

If you have technical issues submitting your application, click here.