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Human Resources Generalist Sr #2208-261100-01

Date Opened
Monday, August 08, 2022 12:35 PM
Close Date
Open Until Filled
  • $69,404.00 - $78,080.00/year


The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect. The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community.  The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.


The HR Generalist Sr. is responsible for supporting through strong leadership and management the overall functions of the division. Under general direction of the Administrative Services Manager, the position is responsible for leading various aspects of the business which can include recruitment, workforce planning and analysis, process improvement, and other areas as required.  The Senior HR Generalist must be a strong leader with the ability to coach and develop a successful team. This position provides human resources management to include performance management, personnel forecasting, payroll, employee development and employee relations, strategy and policy interpretation, problem resolution and compliance.  

Major Duties and Responsibilities

•Manages the administration of the recruiting process for non-sworn positions for the Charlotte-Mecklenburg Police Department.
•Assist the department throughout the selection process, ensuring appropriate procedures are conducted in the selection of candidates.
•Analyze information provided on employment applications and determine suitability of applicants for employment.
•Conduct assessment centers for promotional opportunities.
•Responsible for ensuring the compliance with the City's classification system and pay plan and policies. 
•Conduct and respond to salary surveys; analyze results and make recommendations regarding competitiveness of the City's pay plan. Assist departments with compensation related issues.
•Design and distribute communication tools to enhance understanding of the organization's benefits package. 
•Oversee new employee orientation. 
•Responsible for ensuring consistency in the application of City policies and procedures and compliance with regulations and laws.
•Responsible for handling issues in a timely manner and managing issues from incident reporting, investigation, and final disposition.  
•Work with the Leave and Relations Team to ensures grievance deadlines are adhered to and attends grievance hearings to ensure process is followed. Collaborates with Legal to ensure compliance with ADA, ADEA, EEO, etc. 
•Interpret and explain City personnel policies and procedures; provide information and assistance to internal and external customers.
•Prepare written reports, oral presentations, and other documents.
•Perform all other duties assigned.

Knowledge, Skills & Abilities

•Knowledge of federal and state guidelines as it pertains to payroll 
•Considerable knowledge of the laws, principles and practices of municipal budget preparation and administration, human resources administration, and organizational development 
•Knowledge of federal/state laws and regulations (including, but not limited to FLSA, ADA, FMLA, COBRA, HIPAA, Title VII) 
•Considerable knowledge of research methods, program planning and policy analysis techniques
•Ability to lead in an environment of constant change
•Knowledge of human behavior and performance, individual differences in ability, personality, and interests including learning and motivation
•Ability to plan, direct and work as a team with colleagues as well as establish effective working relationships with other employees, Command staff and the public
•Ability to carry out assignments using own initiative and minimal instructions
•Ability to work independently and handle dynamic timelines
•Ability to come up with proactive solutions and critical thinking
•Ability to communicate effectively through written and verbal communication
•Ability to learn and apply extensive human resources and business administrative management practices to support a diverse Department 
•Be adept using various productivity and software analysis tools such as Microsoft Word, Excel, Oracle PeopleSoft, as well as many other internal software applications
•Ability to drive organizational culture forward
•Enthusiasm for teamwork, resourcefulness, accuracy, initiative, and critical thinking
•Strong written and verbal communication skills

ADA and Other Requirements
Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:
•Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
•Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
•Adequate vision, hearing, and speech required

Sensory Requirements:
•Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data
•Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
•Comprehensive of written information in work related documents
•Ability to hear, understand, and distinguish speech

Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, etc.); and frequent exposure to computer screens, files, and phones.  This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Minimum Qualifications

Bachelor's Degree and three years related work experience


Master's Degree and one year related work experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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